- SHI (Des Moines, IA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Des Moines, IA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Des Moines, IA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- PagerDuty (Des Moines, IA)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Trustmark (Des Moines, IA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Des Moines, IA)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Cengage Group (Des Moines, IA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- PagerDuty (Des Moines, IA)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Des Moines, IA)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Des Moines, IA)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Des Moines, IA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Des Moines, IA)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Ford Motor Company (Des Moines, IA)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Ross Stores, Inc. (Des Moines, IA)
- …largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant ... As part of our team, you will experience: + ** Success \.** Our winning team pursues excellence while learning and...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- RELX INC (Des Moines, IA)
- …working relationships with Global Commercial Strategy, Product, Content, Marketing, Customer Success , Sales and other teams. Including externalrelationships ... Senior Commercial Manager -Nurse Readiness Do you have an understanding of...to power growth, strengthening an effective infrastructure for long-term success . + Defining and executing customer segment-based… more
- EDB (Des Moines, IA)
- …The CX Portfolio and Program Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business performance ... and optimizing operations and processes within the Customer Success team to drive efficiency and effectiveness. **Key Responsibilities:** + Manage and improve… more
- Wolters Kluwer (Des Moines, IA)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Trellix (Des Moines, IA)
- …regional customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer requirements. ... **_Job Title:_** Manager , Professional Services **_Role Overview:_** We're seeking a...customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer… more