- FranklinCovey (Des Moines, IA)
- …schools and institutions. To learn more, visit franklincovey.com . **Title:** Customer Success Manager **Division & Department:** Enterprise Customer ... Success **Status:** Full-Time Exempt **Reports to:** Manager , Customer Success **Location:** Remote - Anywhere in the contiguous US, preferably in CST **Job… more
- Vontier (Des Moines, IA)
- Leading the Claims team the Manager , Customer Experience-ASC Claims is responsible for managing a team of Service Account Managers, overseeing the relationships ... service providers, and ensuring the efficient and effective management of service requests. Manager , Customer Experience-ASC Claims will play a critical role in… more
- Trellix (Des Moines, IA)
- …customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support Management, Professional Services or similar ... **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to...Customer Success portfolio, service packages including elements of customer success, professional services, learning and support .… more
- American Express (Des Moines, IA)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Kemin Industries (Des Moines, IA)
- Overview Kemin is hiring a Senior Customer Service Manager to join the Nutrisurance team! In this role you will be involved in the development and execution of ... in close collaboration with operations, logistics, and sales. As manager , you will also be expected to provide input...strategic direction of the business unit and develop a customer service support system to meet the… more
- American Express Global Business Travel (Des Moines, IA)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... will be able to present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key strategic categories, **Change Management &… more
- Iron Mountain (Des Moines, IA)
- …real value of IRM's total solution offerings for clients through their relationship and customer support . + Research of account status to prepare for contract ... unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a...the appropriate internal teams (ie RM/DM/SS Field Operations, Sales Support , Customer Care) to ensure that … more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible for ... inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer... support . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty… more
- Randstad US (Clive, IA)
- managed services support desk manager . + clive , iowa + posted may 9, 2024 **job details** summary + $70,000 - $110,000 per year + permanent + bachelor degree + ... We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team...implement training programs to enhance the technical skills and customer service capabilities of the service desk team. +… more
- Lumen (Des Moines, IA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... and shape the future. **The Role** The Custome Care Manager acts as a single point of contact for...single point of contact for a group of assigned customer accounts which typically have a medium to large… more
- Confluent (Des Moines, IA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success, retention, and expansion within our Enterprise accounts...customer health, and likelihood to recommend Confluent. + Support and maintain relationships with key users and decision-makers… more
- Cleo (Des Moines, IA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- EDB (Des Moines, IA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront of our ... customer -centric strategy, ensuring our customers are achieving their goals...customers' advocate with key EDB stakeholders including Sales, Services, Support , Product, and Marketing teams, as well as other… more
- Ryder System (Des Moines, IA)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development to the Marketing... and development to the Marketing business lines. The Manager oversees the Scrum teams responsible for the development… more
- Trustmark (Des Moines, IA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... producers to ensure they are receiving the tools and support needed to achieve their goals. Being a CSM...is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined… more
- Marriott (Des Moines, IA)
- …a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager , you will be responsible for the monitoring, communication, tracking ... a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager , you will be responsible for the monitoring, communication, tracking… more
- Google (West Des Moines, IA)
- … Support team handles requests from technicians working in the field and customer support representatives in our Contact Centers. Core to this team is ... that internal stakeholders receive the highest level of support quickly and accurately, **Role Description** As our Vendor Performance Manager for this team,… more
- Robert Half Technology (Urbandale, IA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... We are offering a contract to hire employment opportunity for an Assert Manager in the Business services industry, based in URBANDALE, Iowa. The candidate will… more
- Walgreens (Altoona, IA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Urbandale, IA)
- …that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, ... Manager capacity, with people leadership, business management, and customer -facing experience. The following information is applicable for San Francisco, CA… more