- Cognizant (Des Moines, IA)
- ** Healthcare Call Center Manager** ** HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking ... established Customer Service team. **_The full-time position is a HYBRID role that will require reporting to an office...in MS Excel and a background in Medicare Enrollment Healthcare Call Center and IVR… more
- Humana (Des Moines, IA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- CenterWell (Des Moines, IA)
- …system, to support clinical workflows, care coordination, patient communications, and call center operations. + Collaborate with engineering, operations, and ... Group (CWMG)** , is redefining how seniors' access and experience healthcare . Through a virtual-first platform, we provide comprehensive primary and preventive… more
- Humana (Des Moines, IA)
- …needs.** **Preferred Qualifications** + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Prior grievance ... of 2 years of customer service experience + Must have experience in the healthcare industry or medical field + Must have experience in a metrics/production driven… more
- UnityPoint Health (Des Moines, IA)
- …to our team has earned us recognition as a Top 150 Places to Work in Healthcare by Becker's Healthcare . Come be an essential part of our core purpose-to improve ... serve. At UnityPoint Health, you matter. John Stoddard Cancer Center , a service of UnityPoint Health - Des...students as appropriate + Rotate through weekend and after-hours call coverage as scheduled + Adhere to institutional protocols,… more
- Humana (Des Moines, IA)
- …Familiarity with service operations such as workforce management, customer service, or call center environments + Proficiency with program and project management ... Information** + Remote role; Washington, DC metro area preferred ( hybrid option available with 1-2 days/week in Arlington, VA...benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also… more