- The Hertz Corporation (Des Moines, IA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Wilson Language Training (Des Moines, IA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Acxiom (Des Moines, IA)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Des Moines, IA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DES MOINES-WEST, IA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Bridgestone Americas (Des Moines, IA)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- DXC Technology (Des Moines, IA)
- …automate highly complex business processes middle and back offices- while facilitating customer experience transformation. **Claims Manager ** **Essential Job ... Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we...Life insurance companies or TPA/BPO service providers** * Proven experience in a Claims Manager role in… more
- Ken Garff Automotive Group (Clive, IA)
- …creating lifetime customers! As a Service Manager , you will focus on the customer experience by supporting the service drive through upsells and follow up ... Dealership, is currently looking for a talented Automotive Service Manager that aligns with our core values and acts...recommend purchases + Ensure that the work areas and customer waiting area are kept clean and inviting +… more
- Nutanix (Des Moines, IA)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- Acxiom (Des Moines, IA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- UKG (Des Moines, IA)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- Confluent (Des Moines, IA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- NTT America, Inc. (Des Moines, IA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Acxiom (Des Moines, IA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- Datavant (Des Moines, IA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Des Moines, IA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- GCG (Des Moines, IA)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... + Set and track personal & business goals **What you'll** **bring** + Customer Service/ Account Management experience in production or manufacturing industry… more
- Cengage Group (Des Moines, IA)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- Nelnet (Des Moines, IA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- Walgreens (Newton, IA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Des Moines, IA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more