- The Hertz Corporation (Des Moines, IA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Des Moines, IA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Des Moines, IA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Des Moines, IA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Cardinal Health (Des Moines, IA)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- Coinbase (Des Moines, IA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Des Moines, IA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Des Moines, IA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Robert Half Technology (Des Moines, IA)
- …call center focused on federal and state servicing, including inbound/outbound calls, customer experience , and default prevention. MUST HAVE: * A call ... Description PERMANENT POSITION: Customer Service Call Center Manager -...center leader (inbound/outbound) who brings hands-on supervisory experience -CALL CENTER EXPERIENCE non-negotiable. * A problem… more
- SHI (Des Moines, IA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Des Moines, IA)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Acosta Group (Des Moines, IA)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** DES MOINES, Iowa, 50332 **Ref #:** 72758 **Pay Rate:** $ 22.50 ** ... Experience /skills and/or location may influence position wage rate** **Range...(PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory &… more
- Lumen (Des Moines, IA)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Des Moines, IA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Oracle (Des Moines, IA)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- GE Aerospace (Des Moines, IA)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You...an accredited college or university and 5+ years of experience in software-as-a-service (SaaS), aviation project management, or sales… more
- ISC2 (Des Moines, IA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Emerson (Des Moines, IA)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... feedback to influence software enhancements. **Qualifications** + 5+ years of experience in Customer Success or similar customer -facing role within a SaaS… more
- Vontier (Des Moines, IA)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... with ANGI service capabilities **WHO YOU ARE (Qualifications)** + **Education and Experience :** Possess 5+ years of related experience and/or training. An… more
- Humana (Des Moines, IA)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more