- GAP Solutions Inc (Des Moines, IA)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Wells Fargo (West Des Moines, IA)
- …self, and empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Customer Resolution Representative **In this role, you will:** ... and external customers to resolve their issues + Interact with the immediate Customer Resolution team to supervise day to day activities of the support … more
- Cardinal Health (Des Moines, IA)
- …establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service ... researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution… more
- Cardinal Health (Des Moines, IA)
- …problem-solving, research and problem/dispute resolution . **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service… more
- RTX Corporation (Des Moines, IA)
- …Enterprise Services team: **Summary of Role:** We are seeking a highly-motivated Accounting Senior Manager to be part of the ESC&C team within the Raytheon ... account reconciliations monthly, following up on unreconciled items with timely resolution and accounting for financial risk. + Responsible for the completeness… more
- Owens & Minor (Des Moines, IA)
- …assigned Customer Service Team as needed. + Dedicated account representative supporting backorders, ordering patterns, and suggestions to avoid further delays in ... education and location. Provides exceptional support to the Owens & Minor Customer Service organization by utilizing critical thinking skills and available resources… more
- Ryder System (Des Moines, IA)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **General Summary** The Senior Directory Services Engineer is responsible for the design, ... modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …their families. + Assesses the needs of the caller to ensure first-call resolution of all presented needs. + Educates participants on specialty program offerings, ... Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates better than average understanding of military culture… more
- The Hertz Corporation (Des Moines, IA)
- … Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... communication with customers contacting any Senior Management Team member, inclusive of the CEO's office....inquiries + Follow up in timely manner to ensure resolution was met and customer has been… more
- Ford Motor Company (Des Moines, IA)
- …targets, go-to-market strategies (in conjunction with the sales teams) and issues resolution . Collaborate with actuarial teams to validate pricing assumptions and ... with other internal stakeholders/function . Strive to exceed Ford's customer service expectations throughout the buying/servicing/renewal process **Portfolio Optimization… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …telephone calls, voicemails, emails, and portal requests. + Attempt incident resolution using industry knowledge and provided Knowledge Articles. Solve technical ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction… more
