- Parexel (Des Moines, IA)
- …labeling expertise into strategic impact? We're seeking a sharp, detail-driven ** Senior /Consultant, Regulatory Labeling** to join a dedicated partnership with a ... be more than a consultant - you'll be a trusted collaborator whose insights help shape regulatory strategy and ensure patients worldwide receive safe, effective… more
- Principal Financial Group (Des Moines, IA)
- …Do** Join us at a pivotal moment where technology, automation, and customer -centric strategies converge. This role offers the opportunity to scale Seismic across ... marketing content delivery, and drive innovative engagement strategies that enhance customer experience and business growth. We are seeking a dynamic professional… more
- Principal Financial Group (Des Moines, IA)
- …Maintain strong partnerships across marketing, tech, VOC, communications, and PR to bring customer insights into digital strategy. + Ensure adherence to risk, ... this highly visible role, you will sit at the intersection of customer experience, technology, and business strategy-leading the vision, strategy, and execution of… more
- GCG (Des Moines, IA)
- **Overview** **GCG Connectivity & Power Solutions (CPS)** is seeking a ** Senior Strategic Buyer** to support customer -designed solutions by developing and ... work schedules of the division's procurement team.** **What You'll Do** + Lead procurement activities for customer -designed solutions, ensuring compliance with… more
- Principal Financial Group (Des Moines, IA)
- …with industry standards. Develop dashboards and reporting metrics to provide actionable insights to senior leadership. + Maintain up-to-date knowledge of ... and ensure surveillance operations are efficient, scalable, and strategically aligned. + Lead and manage a team of surveillance analysts responsible for reviewing… more
- Revelyst (Des Moines, IA)
- …and digital partners, and drive regional revenue growth. In this role, you will lead the development, implementation, and execution of strategies for some of our Key ... Director will partner with all Sales management teams to lead the strategies for all Revelyst Golf categories, including...execution for the US. You will work closely with senior management to ensure strategies are understood and executed… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a Senior Software Engineer to join our WSRS technology team. In this role, you'll be a key player and leader in strategically ... shaping our technological future from innovative customer experiences to robust core systems. We want your...business growth. You will have the opportunity to: + Lead and mentor high-performing software engineers, fostering a collaborative… more
- Parexel (Des Moines, IA)
- …tasks and time per task contracted) and according to the assigned role (Global Lead Physician GLP or Regional Lead Physician RLP). Medical support includes but ... sponsorship as needed with the support of the designated Senior Medical Director/ Global Head of TA (as appropriate)...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Lumen (Des Moines, IA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Des Moines, IA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Des Moines, IA)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Cayuse Holdings (Des Moines, IA)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Coinbase (Des Moines, IA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Merck (Des Moines, IA)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Des Moines, IA)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking a ** Senior Lead Operational Risk Officer** within Technology Risk Management. You'll provide second line oversight of ... insights and reporting on cybersecurity risk exposures to senior management, risk committees, and regulatory bodies. + Stakeholder Engagement: Collaborate… more
- Lumen (Des Moines, IA)
- …and effectiveness. + Analyze and report on campaign performance, using data and insights to optimize campaign ROI and customer experience. + Stay updated ... as CRM, marketing automation, analytics, and reporting. + Creative, analytical, and customer -centric mindset, with the ability to generate insights and… more
- Coinbase (Des Moines, IA)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Merck (Des Moines, IA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Dodge Construction Network (Des Moines, IA)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
