- IQVIA (Des Moines, IA)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 11am - 8pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Fujifilm (Des Moines, IA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Kyndryl (Des Moines, IA)
- …our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team ... faster, release higher quality software, and optimize IT costs. The role of Support Engineer is critical for Kyndryl, consisting of front-line customer support … more
- NASCO (Des Moines, IA)
- **Overview** Under general direction, the Business Technical Operations Consultant ll is primarily responsible for providing business, product capability and ... technical system knowledge and guidance focused around several assigned...product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed… more
- Robert Half Technology (Indianola, IA)
- …to resolve complex issues and share technical insights. + Provide Tier 1 and Tier 2 support , escalating more advanced issues when appropriate. ... dynamic and collaborative environment. Key Responsibilities: + Provide responsive technical support for hardware, software, and network-related...+ 2 + years of experience in IT support or a related technical role. +… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (eg, determining budget, personnel, and ... meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (eg, determining budget, personnel, and… more
- Fujifilm (Des Moines, IA)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... The expectation of the position is to be versed in primary support across our Synapse products, and the ability to support more complex issues. This engineer… more
- GovCIO (Des Moines, IA)
- …is located in the United States and will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM tool to create ... to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical… more
- Rubrik (Des Moines, IA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more
- Lumen (Des Moines, IA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... and debug software or enhancements to existing software that support our Billing Applications. You will develop solutions across...existing software Work closely with the team to build technical solutions that meet business and technical … more
- GovCIO (Des Moines, IA)
- …causes of recurring issues and implement countermeasures to reduce incident frequency. + Assist Tier 2 /3 teams in testing and developing new updates and patches ... is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be...5 - 8 years (or commensurate experience) + Minimum 2 + years of hands-on technical working experience… more
- Old Dominion Freight Line (Ankeny, IA)
- … technical solutions to meet current and future user requirements. + Provide level 2 and level 3 support in resolving incidents, establishing urgency of the ... assistance on projects throughout the environment. + Assure technical and support documentation is complete and...hosting provider and application development team regarding the web tier for setup and support of web… more
- Lumen (Des Moines, IA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... the world and shape the future. **The Role** Provide technical direction and definition of Lumen's Network as a...require a strong understanding of Lumen's Layer 1, Layer 2 , & Layer 3 networks and products, a strong… more
- Deloitte (Des Moines, IA)
- …on Background Check vendor issues with ELE, Office of Security, and TA + Handle Tier 2 escalations for preboarding and start classes + Ensure timely resolution ... on May 18th, 2025. Work you'll do In this role, you will: + Support daily technical operations for preboarding + Identify and resolve system support issues… more
- NASCO (Des Moines, IA)
- …efficiency across the organization. This is a unique opportunity to combine technical expertise with creative problem-solving, making a real impact by freeing up ... business requirements + Codes changes in accordance with the technical design documentation and coding standards. + Provides peer...to ensure the code works per requirements + Provides support of both model office and production environments +… more
- Fiserv (Des Moines, IA)
- …performs technical research in order to assess system performance and capacity) + Provide Tier 2 and 3 support for the entire infrastructure + Perform ... and implement platform security solutions and configurations + Apply technical expertise to support the deployment of...and configurations + Apply technical expertise to support the deployment of technology architecture and the total… more
- Lumen (Des Moines, IA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... scalable, secure, and reliable Salesforce solutions for field operations. Provides technical leadership to a team of developers on the creation, delivery,… more
- Intermountain Health (Des Moines, IA)
- … Clinical Engineering and Facilities teams. + Provide Tier 2 support and escalation for complex technical issues. + Implement and monitor integrations ... is seeking a Senior CMMS Engineer to lead the configuration, enhancement, and ongoing support of the EQ2 HEMS platform. As a key member of the Digital Technology… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 ... ASM Research provides services in support of the Military OneSource Program for military...business so that reviews of calls are accurate for technical content and employees are provided with the correct… more