We interpreted District Of Columbia County, DC as District Of Columbia County, DC.
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- GovCIO (Washington, DC)
- …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from… more
- Parsons Corporation (Chantilly, VA)
- …Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 ...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...+ Answer calls coming into the Tier 1 Help Desk by the third ring....quality of service to the customer required. + Superb verbal communication… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in ... As a Help Desk Analyst within the Defense Army Account's ITSM...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system.… more
- MPR Associates (Alexandria, VA)
- …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff....issues that cannot be resolved by Tier 1 help desk staff. + Simulate and… more
- V2X (Springfield, VA)
- …(CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....Security Certified Practitioner (SSCP) + Experience + Shall have 1 or more years of experience working in an… more
- Koniag Government Services (Washington, DC)
- Tier 1 Network Administrator Washington, DC, USA Req #283 Wednesday, April 30, 2025 **Arlluk Technology Solutions,** a Koniag Government Services company, is ... seeking a Tier 1 Network Administrator to support **ATS**...and monitoring tools + Understanding of ITIL processes and service desk operations **Key Skills:** + Strong… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …will not be accepted). Work as part of the Application Support team responsible for Tier 1 through Tier 2 support leveraging Salesforce and Amazon Connect ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...the technical support team by providing valuable guidance for Tier 1 and Tier 2… more
- GovCIO (Sterling, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/4964/journeyman- service - desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active...support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. ... all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk...category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system.… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an...- 3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of ... the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its applications. The EOC is primarily responsible… more
- COMSO, Inc (Fort Meade, MD)
- …hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a small team providing service availability ... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...communicate outage information to co-workers and customers + Provide tier 1 response to customer service… more
- Tesla Laboratories. Inc. (Washington, DC)
- …on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1 -3 support. Tasks include maintaining and managing ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...Bachelor's degree or certification in IT related field + 1 + years of relevant work experience + Prior IT… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type:...as part of a small team that provides Tiers 1 , 2, and 3 level support. You will be ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- Insight Global (Alexandria, VA)
- Job Description Insight Global is hiring a Tier 1 IT Support Specialist to work for one of our engineering consulting firms. This person will be responsible for ... years of experience in IT related role - help desk , desktop support etc. - Basic understanding of computer...and common software applications. - Excellent communication and customer service skills. - Ability to work in a fast-paced… more