- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with...and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of… more
- The Hertz Corporation (Sacramento, CA)
- The **Central Operations Manager ** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving ... by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will...annually **A Day in the Life:** The Central Operations Manager will monitor the escalation queue for their assigned… more