- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Pearson (Atlanta, GA)
- …the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...support and training. All members of the School Support Help Desk Team help facilitate the… more
- Robert Half Technology (Atlanta, GA)
- Description Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal ... articles for recurring issues. Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. + Proficiency… more
- BAE Systems (Atlanta, GA)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- TEKsystems (Sandy Springs, GA)
- …, Support , Customer service , Active directory, Windows, Help desk support , Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help ... desk ,Phone support , Support ,Customer service ,Active directory,Windows,Help desk support ,Vpn,Troubleshooting Additional Skills & Qualifications… more
- Insight Global (Atlanta, GA)
- … Support technical projects and service operations, collaborating with the Service Desk , NOC, and other teams to implement business initiatives. * ... Global is seeking a proactive and technically skilled Desktop Analyst to provide comprehensive end-user support and...troubleshooting and problem analysis * Previous experience in customer service role/client facing role * Tech Support … more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Pike Corporation (Atlanta, GA)
- …complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. ... cooperation from other departments within IT Operations + Document support incidents in detail within the Help Desk...weekly on-call rotation for escalation coverage supporting for the Service Desk + Publish and review documents… more
- Xerox (Atlanta, GA)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …troubleshoot and resolve technical issues. + Communicates and collaborates with the Service Desk to streamline troubleshooting issues, and provides assistance in ... level agreement expectations are met. + Utilizes incident and service request software to manage and track support...training and experience. ADDITIONAL JOB DETAILS: + The Educational Analyst II works to ensure rigorous and engaging course… more
- Teradata (Atlanta, GA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Atlanta, GA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Motion Recruitment Partners (East Point, GA)
- …with SLAs for response and resolution times + Communicate effectively with the service desk and technical support coordinators regarding incident status ... in the education sector is seeking a skilled Technical Support Analyst for a long-term contract engagement....maintenance and on-site network-related repairs in coordination with the service desk + Maintain accurate network documentation,… more
- Safran (Atlanta, GA)
- …du poste** **Domaine metier** Programme / Relations Clients **Metier / Emploi** Support et services client - Front office **Intitule du poste** AOG Specialist ... AOG request is eligible and submit it to AOG Desk Management for decision. * Enter customer orders (new...line with contractual requirements and manage claims with management support . * Coordinate request between the different BUs, CIW,… more