- Red River (Dover, DE)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Harrington, DE)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- GE Aerospace (Dover, DE)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Humana (Dover, DE)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Bridgestone Americas (Dover, DE)
- … tasks as required. Pay Range: $15.50 - $23.20 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Datavant (Dover, DE)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Walmart (Dover, DE)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Dover, DE)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Dover, DE)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Fresenius Medical Center (Dover, DE)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... ! **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including… more
- Fresenius Medical Center (Milford, DE)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including… more
- Bridgestone Americas (Middletown, DE)
- …and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the ... your future. We believe people can only provide superior service and quality to others when they...opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Dover, DE)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Dover, DE)
- …serve as a Data Steward for marketing data products-monitoring data quality , establishing robust controls, and proactively identifying scenarios that impact campaign ... products, including daily monitoring and metric generation to assess and improve data quality . + Establish and maintain both preventive and detective data quality… more
- Walgreens (Bridgeton, NJ)
- …a distinctive and delightful customer experience. + Learns and champions pharmacy policy , procedures, and customer service best practices needed to ... positive customer experience. + Models and shares customer service best practices with all team...of pharmacy, in accordance with state, federal, and company policy . Reviews and complies with the Walgreen Co. Pharmacy… more
- Scholastic (Dover, DE)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Humana (Dover, DE)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
