- Capgemini (Bridgewater, NJ)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management...you'll be at the forefront of shaping next-generation CSM solutions . You'll work closely with global pre-sales, delivery, and… more
- Capgemini (Bridgewater, NJ)
- …NY and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: ... **Job Title** : Solution Architect - ServiceNow **Location** :...role involves working closely with stakeholders across departments to architect scalable, secure, and innovative solutions on… more
- Capgemini (Bridgewater, NJ)
- …delivering exceptional customer service experiences. **Responsibilities:** Architect , design, and implement end-to-end ServiceNow CSM solutions , ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- Deloitte (Morristown, NJ)
- Kinaxis Solution Architect Specialist Master We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse ... transform them into strategic organizational assets. By designing integrated solutions that align customer demand, supply chain...years leading a team + Certified as a Kinaxis Solution Architect or has completed all requirements… more
- ADP (Roseland, NJ)
- **ADP is hiring a Salesforce Service Cloud Product Manager - Solution Architect ** + _Are you empathetic to client needs and inspired by transformation and ... work alongside a team of friendly, passionate, and creative Solution Architects, product managers and developers to bring our...of each individual associate. + Experience with delivering AI-powered solutions for customer service and/or… more
- PSEG (Newark, NJ)
- …Summary** This position is a direct report to the Real Time Operations IT Manager. A Solution Architect is responsible for the design of network solutions in ... anticipation and problem-solving ability across the landscape. + Responsible for developing solution architecture framework to support product solutions for core… more
- Arrow Electronics (Parsippany Troy Hills, NJ)
- **Position:** Managed Services Solutions Architect **Job Description:** **About Arrow ECS** Arrow ECS, a division of Arrow Electronics, is a global technology ... | Arrow ECS NA (https://www.arrow.com/globalecs/na/) As a **Managed Services Solution Architect ** , you will play a...and technical expertise to internal teams. + Partner with Service Solution Managers to define value propositions… more
- IBM (Denville, NJ)
- …capabilities for SAP landscapes. * Solution Architecture: Design and architect comprehensive AI-driven testing solutions for SAP environments, leveraging ... **Introduction** We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in… more
- Deloitte (Morristown, NJ)
- …(AEP) Data Architect job involves designing and implementing scalable data solutions on AEP to enable personalized customer experiences. Key responsibilities ... the solution . Deliver technical specifications documents for customer review. Design custom development solutions that...Data Architect and subject matter expert for customer experience & marketing data solutions (eg… more
- Capgemini (Bridgewater, NJ)
- …and technical leader responsible for designing, developing, and implementing Human Resources Service Delivery (HRSD) solutions on the ServiceNow platform. This ... Solution Design Lead the design and architecture of end-to-end ServiceNow HRSD solutions including HR Service Configuration, HR Criteria, Catalog Items, and… more
- Deloitte (Morristown, NJ)
- …products to transform them into strategic organizational assets. By designing integrated solutions that align customer demand, supply chain assets, and working ... Chain & Network Operations Offering, where you'll deliver transformational solutions using operational expertise, digital technologies, advanced analytics, and… more
- Cognizant (Bridgewater, NJ)
- …Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service . As a proven leader and experienced Salesforce ... **About the Role** We are seeking a Salesforce Architect (Chief Architect - Director level)...teams alike. + Demonstrated success as an engagement lead, solution lead, or people leader on large-scale strategy or… more
- Deloitte (Morristown, NJ)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... to support our client engagements. As a Martech Technical Architect , you will: + Design and develop solutions...for personalized marketing across all digital touchpoints, specializing in customer -centric B2B and B2C solutions . Our in-house… more
- Deloitte (Morristown, NJ)
- …applications, outbound campaign management, work force management, and artificial intelligence in customer service + Working knowledge and experience of MS ... opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by...leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to… more
- Solstice Advanced Materials (Morris Plains, NJ)
- As a **Lead Data Architect ** at Solstice Advanced Materials (SAM), you'll spearhead the strategic development and implementation of data architectures. Your ... data assets. Facilitate Data and Analytics Steering Committee. + Architect scalable and innovative data integration and management platforms, leveraging… more
- PSEG (Newark, NJ)
- …people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can ... key testing innovative technologies and product enhancements that improves customer experience and simplify current landscape + Provide leadership, oversight… more
- Deloitte (Morristown, NJ)
- …and autonomous decision-making) + Certifications: Azure AI Engineer Associate, Azure Solutions Architect Expert; AWS Certified Machine Learning - Specialty, ... AWS Certified Solutions Architect - Professional; Professional Machine Learning Engineer, Professional Cloud Architect + Experience with LLM prompt… more
- Deloitte (Morristown, NJ)
- …and autonomous decision-making) + Certifications: Azure AI Engineer Associate, Azure Solutions Architect Expert; AWS Certified Machine Learning - Specialty, ... AWS Certified Solutions Architect - Professional; Professional Machine Learning Engineer, Professional Cloud Architect + Experience with LLM prompt… more
- Capgemini (Bridgewater, NJ)
- …implemented * Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution **Qualifications:** * ... **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME)...processes required to manage and implement a GRC IRM solution . This SME is the expert in designing, developing,… more
- Capgemini (Bridgewater, NJ)
- …implemented * Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution Qualifications: **Required ... **Job Title:** Principal Service Management Consultant - GRC/IRM/TPRM **Location** : Chicago,...processes required to manage and implement a GRC IRM solution . This SME is the expert in designing, developing,… more