- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a...seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager ...Maintain good industry and business knowledge. Maintain an excellent level of product knowledge as is relevant for assigned ... Customer Service Elmhurst, United States Apply Description Customer Success Manager POSITION SUMMARY...customers/partners. + Serve as second level escalation contact between customers/partners and appropriate company departments… more
- Cengage Group (Chicago, IL)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... key performance indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in… more
- Mastercard (Chicago, IL)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Customer Success Operations Manager SessionM, a Mastercard Company, ... and services. SessionM is looking for a highly motivated Customer Success Operations Manager to...10 or more annual paid vacation days based on level , 5 personal days, 10 annual paid US observed… more
- Cornerstone onDemand (Chicago, IL)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- George Jon, Inc. (Chicago, IL)
- POSITION OVERVIEW The Customer Success Manager is responsible for building strong relationships and a communication outlet with GeorgeJon customers to drive ... retention, increase recurring revenue, and proactively deliver a superior customer experience. This role serves as the main point of contact of accountability,… more
- Qualtrics (Chicago, IL)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...vision into a value-based solution. + Build and maintain multi- level client stakeholder relationships to ensure customer … more
- EPAM Systems (Chicago, IL)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- UL, LLC (Northbrook, IL)
- …2+ years of related experience. + Previous, documented B2B Sales Experience and/or Customer Success Specialist (CSS) supporting Software customers a Must. Must ... resources until an issue is resolved and communicated to customer . + Provides input to account manager ,... customer facing job, ideally with senior and executive- level customer contacts. + Business acumen and… more
- Amazon (Chicago, IL)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description AWS is seeking a Customer Solutions Manager (CSM) team for...better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Chicago, IL)
- …AWS to accelerate innovation, become more agile, and lower costs. AWS is seeking a Customer Solutions Manager (CSM) to work with customers who invest in a large ... from the largest and fastest growing small- and mid-market accounts to enterprise- level customers including public sector. Amazon Web Services (AWS) is the world's… more
- Amazon (Chicago, IL)
- …enterprise digital transformation initiatives with strategic technology partners in the Customer Engagement Sector. This Go-to-Market Partner Development Manager ... to drive Think Big/new initiatives/next opportunities. The team measures success by improving Builder/Partner/ Customer experiences, achieving our pipeline… more
- Signet Jewelers (Aurora, IL)
- …to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles ... lives of others and inspire love. Join us! STORE MANAGER Title: Store Manager Reports To: District...of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member… more
- Capgemini (Chicago, IL)
- …quality and technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans and then ... customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a...Commitment to customer satisfaction and supports our customer -centric attitude!! + Power User level with… more
- HUB International (Chicago, IL)
- …that HUB partners with to staff Level 1, Level 1.5, and Level 2 services. The Service Delivery Manager partners closely with HUB service owners to ... America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. **ABOUT THE POSITION:** The Service Delivery … more
- Capgemini (Chicago, IL)
- …quality and technical delivery capability + Ability to think strategically, summarize customer success outcomes into well-structured program plans and then ... customer satisfaction and project profitability. The Transformation Engagement Manager will often be placed on engagements of a...Commitment to customer satisfaction and supports our customer -centric attitude + Power User comfort level … more
- Ricoh Americas Corporation (Chicago, IL)
- …Excellence tools. + Ensuring achievement of Service Level Agreements, the Site Manager is responsible for working with the customer to improve business ... **Site Manager ** POSITION PROFILE Accountable for daily operations of...Customer facing work experience required. + Demonstrated high level knowledge and understanding of technology. + Off 360… more
- Cengage Group (Chicago, IL)
- …templates, calendar), ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and leverage data to ... Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions +… more
- Microsoft Corporation (Chicago, IL)
- …and drive conversations with strategic/high-potential customers. Facilitates stakeholders (eg, Customer Success team unit, account-aligned team unit, Specialist ... Microsoft is hiring a General Manager - Security Specialist Leader to leverage global...for Microsoft at external events, you establish standards for customer and partner experiences. You oversee the end-to-end business… more
- Robert Half-Robert Half Corporate (Chicago, IL)
- …meetings with C- level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert ... professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager...-** For more than 70 years, our history of success and strong client relationships provide a level… more