- Beth Israel Lahey Health (Beverly, MA)
- …is overseeing the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...PEX health equity. As part of this role, the Patient Experience Manager will support… more
- Medtronic (Billerica, MA)
- …objectivity in work. Minimum Requirements: + Bachelor's degree with 2+ years of ER experience , to include employee relations experience , or an advanced ... compassionate world. **A Day in the Life** The Employee Relations (ER) Partner is responsible for building strong relationships...and following established ELR processes, as well as building manager skill sets. The ER Partner works directly with… more
- Beth Israel Lahey Health (Burlington, MA)
- …to collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities ....the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response… more
- Beth Israel Lahey Health (Burlington, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Danvers, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... submission. 18. Ascertains, creates and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance, third… more
- HCA Healthcare (Manchester, NH)
- …Director in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs the ... 156,000 hours volunteering in our communities. As a RN Manager Med Surg with Catholic Medical Center you can...operations involving scheduling, patient rounding and ensure patient satisfaction and care experience Assist with… more
- HCA Healthcare (Manchester, NH)
- …Coordinators in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs ... 156,000 hours volunteering in our communities. As a RN Manager Surgical Services with Catholic Medical Center you can...the department Manage day to day operations involving scheduling, patient rounding and ensure patient satisfaction Assist… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Must have outstanding communication skills which will contribute to building both a positive patient experience as well as a collaborative and engaged employee ... you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential...and ensuring accountability + Consistently demonstrate a commitment to patient care, employee engagement, and community relations … more
- CVS Health (Georgetown, MA)
- …the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While ... limited to: + Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices +… more
- Tufts Medicine (Lowell, MA)
- …Qualifications:** 1. Massachusetts RN Licensure. 2. Hospice and/or end of life experience required. **Location** : Lowell MA **Hours** : Full Time- 40 Hours, ... may be assigned. + Describes and explains hospice services to a potential patient and/or family member and elicits responses to questions regarding attitude towards… more
- Beth Israel Lahey Health (Burlington, MA)
- …maintenance. 4. Collaborate with clinical teams to monitor workflows, schedules, and patient experience , implementing strategies to deliver high-quality care in ... growth, market share expansion, and improved financial performance. 2. Regularly review patient experience data to measure patient satisfaction and… more
- Beth Israel Lahey Health (Cambridge, MA)
- …of the direct supervisor/ manager . Coordinates with local nursing leaders and Patient Relations regarding patient /visitor lost belongings and provides ... shutdowns, and maintenance updates. Works closely with Facilities Project manager . Coordinates training and education related needs. Coordinates office relocation… more
- Tufts Medicine (Lowell, MA)
- …holiday is required **Job Overview** Under the direction of the Supervisor/Site Manager , this position performs a variety of housekeeping and administrative tasks ... inspections, coordinating scheduled floor care, shift lineup coverage, inter-department customer relations , and supervision of bed tracking. This position will also… more
- Elevance Health (Woburn, MA)
- …benefits for facility based treatment. + Develops and maintains positive customer relations and coordinates with various functions within the company to ensure ... minimum of 1 year of customer service or call-center experience ; or any combination of education and experience...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- CVS Health (Dracut, MA)
- … issues in accordance with company policy and promote a positive shopping experience for all CVS customers + Maintain customer/ patient confidentiality + ... CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff,… more
- CVS Health (North Reading, MA)
- …CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures ... customer service culture. (Greet, offer help, and thank) + Handle all customer relations issues in accordance with company policy and promote a positive shopping … more
- Gentiva (Beverly, MA)
- …and physician offices + Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life + Plan ... deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively… more