- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- R1 RCM (Kyle, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- R1 RCM (Austin, TX)
- **Ascension Seton Southwest Hospital** **Full time and part time position available** As our ** Customer Service Representative ** , you'll work to help our ... more, visit: r1rcm.com/careers. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering… more
- …Hospital Locations Shift: PRN, Full Time positions available As our Customer Service Representative in the Patient Registration Department, you'll work ... or knowledge in healthcare. Bring your previous experience in customer service and we'll teach you everything...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Concentrix (Austin, TX)
- Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United ... States JOB DESCRIPTION The Customer Service Representative (Remote) works from home and...and efficiently address member's needs by maintaining a strong customer focus. + Be patient and compassionate… more
- TTEC (Austin, TX)
- …and ignite your career with TTEC's award-winning employment experience. As a **Healthcare Customer Service Representative working remotely** , you'll be a ... experience + Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it...own unique way. **Job:** __Customer Care Representative_ **Title:** _Healthcare Customer Service Representative - Remote… more
- The Cigna Group (Austin, TX)
- …specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative , you'll play a vital ... with professionalism and empathy. This is not a typical customer service role - our work directly...Customer -oriented with the capacity to adapt to various patient perspectives. + Proficient in Microsoft Office Suite and… more
- Molina Healthcare (Austin, TX)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Merck (Austin, TX)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point...Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service ,… more
- Baylor Scott & White Health (Buda, TX)
- …/ locations as assigned. **KEY SUCCESS FACTORS** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have good ... **JOB SUMMARY** The Access Services Representative 2 obtains current and accurate demographics and...and family members during traumatic events, while demonstrating exceptional customer service skills. + Demonstrates ability to… more
- Baylor Scott & White Health (Marble Falls, TX)
- …areas/locations as assigned. **Key Success Factors** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have ... communicate well with patients and families during trauma, while showing exceptional customer service skills. + Demonstrates ability to manage multiple, changing… more
- Cognizant (Austin, TX)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- CenterWell (Austin, TX)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital,...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Cardinal Health (Austin, TX)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- R1 RCM (Kyle, TX)
- …directly with patients. In this role, a successful candidate must display excellent customer service , commitment to assisting patients, and attention to detail. ... _Requirements:_ + _High School Diploma or GED_ + _Excellent customer service skills_ + _Compassionate communication_ For...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Fresenius Medical Center (Marble Falls, TX)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Austin, TX)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Fujifilm (Austin, TX)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Austin, TX)
- …programs. **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your...sage and clean work environment. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the… more
- Fresenius Medical Center (Marble Falls, TX)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS… more