- Deloitte (Austin, TX)
- …wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to share ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
- Cognizant (Austin, TX)
- **About the role** As a Genesys engineer , you will make an impact by managing and supporting telephony systems, including Genesys Cloud and Avaya Aura suite ... **In this role, you will:** - Manage and support Genesys Cloud and Avaya Aura suite including CM, AES,...CM, AES, SMGR, SM, SBC, and Messaging. - Integrate Genesys with Oracle Session Border Controller and Microsoft Teams… more
- Amazon (Austin, TX)
- …of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of ... the following platforms: Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce. - 5+ years experience designing and implementing at least 2 of the… more