- IBM (Austin, TX)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at... in a customer -facing role such as customer success , consulting, pre-sales, technical … more
- Amazon (Austin, TX)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Automation. We focus on increased scalability through system automation, technical innovation, process standardization, quality control, and operational excellence.… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI ... Microsoft business within a given region. The Customer Success Manager will work... Events * 2-4 years of experience in a technical , business, or sales role * 1+ year of… more
- Amazon (Austin, TX)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have** + 9+ years experience working in a Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- IBM (Austin, TX)
- **Introduction** As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's ... us. **Your role and responsibilities** With deep business knowledge and technical skills, Customer Success Account Specialists are trusted advisors. Credible… more
- Enverus (Austin, TX)
- Customer Success Manager Why...market capture Requirements + 5+ years experience in a customer facing technical position + Management and ... Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to...to more than 6,000 customers in 50 countries. The Customer Success Manager will champion… more
- SHI (Austin, TX)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Customer Success Manager - VMware is responsible for onboarding customers, ... to align offerings with customer objectives. The Customer Success Manager will analyze... Events * 2-4 years of experience in a technical , business, or sales role * 2+ years of… more
- Amazon (Austin, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these… more
- Confluent (Austin, TX)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...communicate effectively with business executives and leaders about the technical , account and financial aspects of their business relationship… more
- Amazon (Austin, TX)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience resolving technical issues with operations,… more
- Amazon (Austin, TX)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Broadcom (Austin, TX)
- …_ LOCATION: Candidates MUST live in/near New York, Florida, Georgia, or Texas _ ** TECHNICAL ADOPTION MANAGER ** The Elevator Pitch: Why will you enjoy this new ... have the perfect job opportunity for you! As a Technical Adoption Manager (TAM), you will serve...use to drive consumption and adoption + Create a Success Plan with objectives/tasks aligned to customer … more
- Fujifilm (Austin, TX)
- **Position Overview** The Technical Services Manager (internally known as Technical Solutions Manager ) will be responsible for the development of new ... or products. This position will report to the National Technical Training and Communications Manager and act...training classes, including onsite training, as needed. + Provide Customer Support Technicians with product technical updates… more
- Amazon (Austin, TX)
- Description AWS Training & Certification is seeking an innovative, customer -obsessed Technical Program Manager to own the scaling of a content crowdsourcing ... and aggregation program. The Technical Program Manager (TPM), is responsible for...delivery and adoption of new tools across partner teams. Success in this role will be measured through a… more
- Amazon (Austin, TX)
- …track and mitigate potential security risks. We are looking for a highly motivated Technical Program Manager to help build and scale security, while leading ... to improve and automate our security posture. As a Technical Program Manager , you'll oversee multiple concurrent...ensure smooth delivery and adoption of new tools across customer teams. Success in this role will… more
- Google (Austin, TX)
- …in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting ... and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success , and work with customers and Support to guide… more
- Google (Austin, TX)
- … tradeoffs in product development with engineers. As a Technical Program Manager , you will be a customer advocate, working to ensure that Alphabet's ... down the street or across the globe. As a Technical Program Manager at Google, you'll use...credibility, and taking accountability for deliverables that contribute to customer success . You will work closely with… more
- Red Hat (Austin, TX)
- …in Platform-as-a-Service and container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America. We are an energetic ... and expanding team, focused on the success of our partners in an open source, hybrid..."break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run… more