- Iron Mountain (Atlanta, GA)
- …unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated ** Customer Care Team Lead ** to join our ** Customer ... distribute productivity reports to manage work distribution and ensure all customer follow-ups and account profiles are maintained accurately. + **Collaborate for… more
- The Hertz Corporation (Atlanta, GA)
- …Hertz, Dollar, and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care , you will lead efforts to deliver exceptional ... and operationally strong leader managing our Service Recovery function for North America Customer Care . As the Manager of Service Recovery, you will ensure… more
- ManpowerGroup (Alpharetta, GA)
- Our client, a dynamic leader in customer engagement, is seeking a Customer Experience Planner and Operations Lead to join their team. As a Customer ... approach, which will align successfully in the organization. **Job Title:** Customer Experience Planner and Operations Lead **Location:** Alpharetta, GA… more
- PNC (Atlanta, GA)
- …opportunity to contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you will be based ... entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega ...ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or higher.… more
- The Hertz Corporation (Atlanta, GA)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this role… more
- Elevance Health (Atlanta, GA)
- **Title: Customer Care Representative I - Bilingual (Spanish)** **Location:** This role enables associates to work virtually full-time, with the exception of ... **Hours: 8:30 AM - 5 PM PST** As a Customer Care Representative, you will act as...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- PulteGroup (Alpharetta, GA)
- …+ Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for the build quality confirmation of the… more
- Cardinal Health (Atlanta, GA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Dentsply Sirona (Braselton, GA)
- …and www.dentsplysirona.com for more information. Job Summary: Under general supervision, the Customer Care Specialist is responsible for processing orders via ... fax, or EDI), as well as handling and resolving customer complaints, and servicing requests or inquiries in a...investigation for potentially serious complaints. + Processes literature and lead requests as received from customers or field force… more
- Oracle (Atlanta, GA)
- …mitigating risks; effectively managing resources and identifying needs and changes. + Customer relationship building and can lead technical discussions and ... **Job Description** **Oracle Cloud PaaS4SaaS Technical Delivery Lead ** Oracle's mission is to help people see...between delivery rigor and discipline and creating an exceptional customer experience. They spend most of their time with… more
- Oracle (Atlanta, GA)
- …largest health systems-helping them turn data into lifesaving decisions and better patient care . We want people just as dedicated as we are making history with ... is seeking a recognized authority and leading contributor as a Lead Federal Project Manager. This project management professional provides consistent innovative… more
- CenterWell (Stone Mountain, GA)
- …for patient care . Responsible for administrative duties in addition to patient care . The Lead Medical Assistant assumes ownership and leads advanced and ... caring community and help us put health first** The Lead Medical Assistant is the first point of contact...highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.… more
- ADP (Alpharetta, GA)
- …professionals, treating each client contact as a service opportunity, and delivering outstanding customer care to client associates. ADP GlobalView aims for the ... ADP is hiring a **GlobalView Senior Lead Consultant.** ADP GlobalView is leading the Global...presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation. + Teamwork,… more
- The Clorox Company (Alpharetta, GA)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …reflects patient perspectives. The Director is responsible for medical customer engagement, including the hiring, development, coaching, and strategic deployment ... position reports directly to the Rare Disease Medical Business Unit Lead . **Job Description** **Key Responsibilities:** **Leadership and People Management** +… more
- Oracle (Atlanta, GA)
- …assessment and dashboard that identifies opportunities for improvement. Drive and lead customer presentations of those opportunities, participate in the ... practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects.… more
- Highmark Health (Atlanta, GA)
- …ensuring alignment with the Quadruple Aim of Healthcare: lower per capita health care costs, improved outcomes and quality of care received, and optimal ... member/patient and provider experiences with care delivery. The incumbent will also act as a...delivery. The incumbent will also act as a clinical lead and expert on various workgroups, ensuring policies are… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …communication ecosystem and deliver next generation experiences to our customers. As a Lead Conversational Designer, you will lead the creation of innovative, ... work will shape the future of digital communications and customer engagement at Delta. Your strategic mindset and deep...AI capabilities to deliver intuitive, human-centered experiences. As a Lead Conversational Designer, you will lead the… more
- Tractor Supply Company (Monroe, GA)
- Team Lead , Petsense **Overall Job Summary** This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of ... operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting...of live animals. Sanitize and maintain holding tanks and care for live animals as required + Complete all… more
- Oracle (Atlanta, GA)
- …Analyzes business needs to help ensure Oracle solution meets the customer 's objectives by combining industry standard methodologies, product knowledge, and business ... technology installations. Provides direction to project teams, and effectively influences customer leadership on key decisions. Resolves complex customer issues… more