- The Cigna Group (Atlanta, GA)
- …leading specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative, you'll play a ... with professionalism and empathy. This is not a typical customer service role - our work directly... experience. + Ability to excel in a high-volume call center environment. + Flexibility with a… more
- Pearl Interactive Network (Atlanta, GA)
- …the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
- AON (Alpharetta, GA)
- …Alpharetta Georgia! Are you a Tier I Customer Care Call Center Representative able to provide outstanding inbound service to our customers by initiating ... and experience that will lead to success + Previous customer service or call center work experience + Proficient in Microsoft Office Suite products… more
- Highmark Health (Atlanta, GA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- PruittHealth (Norcross, GA)
- …diploma **MINIMUM EXPERIENCE REQUIRED:** 3-5 years' work experience in customer service or a call center environment. **ADDITIONAL QUALIFICATIONS:** ... **JOB PURPOSE:** Customer Service Representatives provide support for PruittHealth Medical Supply. CSR will be responsible for supporting and performing tasks… more
- Highmark Health (Atlanta, GA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cognizant (Atlanta, GA)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Bank OZK (Alpharetta, GA)
- …year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual customer service ... on items not able to be resolved on initial call . + Meets personal and team target key performance...in writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate… more
- CenterWell (Atlanta, GA)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent ... This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a...of first call . **Required Qualifications** + Strong customer service skills with an emphasis on… more
- Cardinal Health (Atlanta, GA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Datavant (Atlanta, GA)
- …providing solutions + High level of focus on employee engagement + Customer Service experience and Call Center knowledge/management + ROI (Release of ... Information) exposure **Bonus points if:** + Prior ROI management experience + Customer Service / Call Center Management We are committed to building a… more
- Molina Healthcare (Atlanta, GA)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Sedgwick (Atlanta, GA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Atlanta, GA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... work experience + Experience in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting + Strong communication and… more
- Humana (Atlanta, GA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Elevance Health (Atlanta, GA)
- …timely manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of ... authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a… more
- Robert Half Office Team (Alpharetta, GA)
- …and resolving issues with care and precision. * Deliver outstanding customer service in a fast-paced call center environment. * Perform accurate ... and providing customer support. * Familiarity with call center operations and customer service practices. * Strong skills in data entry and… more
- Molina Healthcare (Atlanta, GA)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- State of Georgia (Fulton County, GA)
- Customer Care ( Call Center )...am-5:30 pm Essential Duties & Responsibilities + Provide exceptional customer service to active and retired members, ... + Bachelor's degree from a four-year accredited college and three years of recent call center experience preferred, or an equivalent combination of college and… more
- Carter's/OshKosh (Atlanta, GA)
- …and sales skills to optimize each customer interaction. This role reports to the Call Center Supervisor and is a fully remote position, with the potential to ... Chat as determined by business needs + Demonstrate strong customer service and sales skills to optimize... customer and escalate as needed to a call center lead agent 20% Technology, Training,… more