- Vontier (Atlanta, GA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Atlanta, GA)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Suwanee, GA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Walmart (Snellville, GA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- TTEC (Duluth, GA)
- …success metrics associated with goals. These include: + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure ... track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every… more
- Michaels (Atlanta, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Vontier (Atlanta, GA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Marietta, GA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Crate & Barrel (Chamblee, GA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Boehringer Ingelheim (Duluth, GA)
- …+ Five-plus (5+) years progressive experience in IT, Marketing, Administrative, Finance, Customer Service and/or relevant business experience. + Knowledge / work ... or lack of processes that could lead to data quality issues. CUSTOMER SUPPORT: + Coaches fellow...ad-hoc inquiries. + Develops documentation used to train and coach teammates on processes and issue resolution. + Follows… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …quality services based on AAMI standards and best practice guidelines so that customer service and satisfaction are realized by those served. + Supports the ... and values of Emory Healthcare. This role encompasses that of an educator, coach , facilitator, project manager, and quality specialist. Supports the Enterprise… more
- Bridgestone Americas (Lithonia, GA)
- …ie glasses, eye wash stations, first aid kits, etc. + Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service ... technical and sales skills. + Conducts intermittent reviews of Service Teammate inspection & service quality...Conditioning, (A8) Engine Performance. * Capacity to lead and coach others - Teammate and customer /communication skills… more
- SHI (Atlanta, GA)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Southern Company (Ball Ground, GA)
- …preferred + 4+ years in a service -based scheduling environment + Strong customer service and scheduling experience + Familiarity with sales and contract ... Supervisor plays a key leadership role in delivering exceptional customer experience by overseeing the service coordination... solutions + Track and report on KPIs for Service Support functions + Hire, coach , and… more
- Everon (Atlanta, GA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Everon (Atlanta, GA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works… more
- Deloitte (Atlanta, GA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- The ODP Corporation (Flowery Branch, GA)
- …Print Manager should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- SHI (Atlanta, GA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Signet Jewelers (Lawrenceville, GA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more