- RELX INC (Alpharetta, GA)
- …a fast‑paced service center environment. We handle a high volume of customer inquiries through phone and email and are committed to meeting established service ... sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in… more
- Toyota (Alpharetta, GA)
- …to Customer Assistance Specialists on an individual and ongoing basis on customer contact quality, processing accuracy, and work efficiency as well as ... Customer Assistance Department is looking for a passionate and highly motivated Customer Assistance Supervisor . The primary responsibility of this role is to… more
- C&W Services (Atlanta, GA)
- … **Job Description Summary** The Supervisor of the National Operations Contact Center (NOC) is responsible for the day-to-day leadership, performance, and ... development of Customer Service Representatives (CSRs) supporting the Facilities Hub. This...years of experience in facilities management, maintenance coordination, or Contact Center operations, with at least one… more
- Kuehne+Nagel (East Point, GA)
- …in more ways than we imagine. **** The Air Logistics Operational Care supervisor is responsible to manage the day-to-day operation and Operational Care Team, to ... deliver excellent, customer -centric operational execution while maximizing profitability. The development of...an important function of the role. The Operational Care supervisor is directly involved in driving business development by… more
- Transdev (Atlanta, GA)
- Lot Supervisor Transdev in Atlanta, GA is hiring a Lot Supervisor . The Lot Supervisor is responsible for ensuring all vehicles are prepared for service. We ... are seeking customer service-oriented professionals who are dedicated to safety. Transdev...participate in the job application or interview process, please contact ###@transdev.com Drug-free workplace: Transdev maintains a drug-free workplace.… more
- CenterWell (Atlanta, GA)
- …a part of our caring community and help us put health first** The Supervisor , Outbound Sales Support leads the team who conducts selling activities related to ... with strategies to re-engage and/or drive retention of customers. The Supervisor , Outbound Sales Support works within thorough, prescribed guidelines and procedures;… more
- ChenMed (East Point, GA)
- …Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center . Through adherence of established center ... + Greets and welcomes patients and families into the Center . + Serve as first point of contact... and resolution for patient issues/concerns/disputes. + Prepares the center for patient/ customer arrivals. Ensures it's clean,… more
- Transdev (Atlanta, GA)
- …to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/ Customer facing management and leadership of ... to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …support staff, including but not limited to, front desk, call center , medical secretaries, medical records, precertification coordinators, and referral coordinators. ... implements change within department to improve efficiency/effectiveness of business or customer service; may include participating in or leading process improvement… more
- Hendrick Automotive Company (Duluth, GA)
- …+ Post scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. + Follow-up with sales ... was kept and what the outcome was. Schedule future contact as needed. + Maintain and update customer...Demands: Duties are performed primarily in the Business Development Center . Work involves continuous contact and interaction… more
- Fresenius Medical Center (Atlanta, GA)
- …**PURPOSE AND SCOPE:** The Patient Intake Coordinator requires excellent sales and customer service skills. This position is responsible for placing new and existing ... multiple phone calls to place patients. This is a " customer facing" role that is detail oriented. All patient...an expedited admissions process. + Serves as the primary contact for the initial administration of patient referral calls… more
- Fresenius Medical Center (Atlanta, GA)
- …expense analysis, acquisition/start-up models and productivity. + May serve as a contact for cross-divisional teams. + Mentor other staff as applicable. + Assist ... with various projects as assigned by direct supervisor . Additional responsibilities may include focus on one or...changing priorities, tasks and client conditions preferred. + Strong customer service skills with an ability to work under… more
- Concentrix (Atlanta, GA)
- …and client-facing skills. + Lead workshops with business and contact center stakeholders to gather requirements related to Customer Service and Omnichannel ... you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and… more
- Gwinnett County Public Schools (Suwanee, GA)
- …Handle routine matters while supervisor is out of the office.e. Help supervisor cultivate a responsive, customer centered climate.f. Represent supervisor ... Assist + Date Posted: 10/20/2025 + Location: Instructional Support Center + Date Available: 11/03/2025 Job Code: Teaching and...all aspects of communication.b. Serve as the first line customer service contact for the Early Learning… more
- Concentrix (Atlanta, GA)
- …various regions. **Responsibilities** + Lead workshops with business and contact center stakeholders to gather requirements related to Customer Service and ... you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and… more
- Black & Veatch (Atlanta, GA)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... crew will be compromised. Watch for hazards and report any concerns to your supervisor or safety professional. If needed, use your stop work authority until the… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts. + ... is also responsible for assisting customers on the Data Center floor both in person and via the telephone,...floor both in person and via the telephone, performing customer equipment installs, managing tickets within the ticketing system,… more
- RxBenefits (Atlanta, GA)
- …Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in ... are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused… more
- Allied Universal (Atlanta, GA)
- …work throughout the day + This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, ... the Security Department, such as fire control room, command center , and loading docks as applicable to job site....forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a… more
- RxBenefits (Atlanta, GA)
- …Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a contact ... of Quality Analysts focused on improving the quality of customer interactions while enhancing efficiency of our operations. The...of Five9 and Virtual Observer, preferred or other relevant contact center phone and QA systems +… more