- Capital One (Richmond, VA)
- …One Director of Software Engineering, you'll work on everything from customer -facing web and mobile applications using cutting-edge open source frameworks, to ... to partner effectively with cross-functional stakeholders and product managers. You will: Lead , manage and grow multiple teams of product focused advanced software… more
- Ralliant (Richmond, VA)
- …-by improving the end-to-end experience from **product data readiness ? customer -specific catalogs/entitlements ? ordering and self- service ** . This role ... delivery partners. **What you'll own** + **B2B eCommerce (BigCommerce):** customer -specific catalogs/entitlements, account structures and permissions, self- service … more
- Ralliant (Richmond, VA)
- …clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue, ... & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. +… more
- Capital One (Richmond, VA)
- …collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who ... solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers...a major transformation within Capital One. What You'll Do: Lead a portfolio of diverse technology projects and a… more
- Ally (Richmond, VA)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- Parexel (Richmond, VA)
- …environment + Practical problem solver + Minimum 2 years' experience in B2B lead generation or sales role **What you'll do:** + Work strategically with Marketing ... all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential...clients, and within current core accounts across all Parexel service lines. + Respond to Parexel web leads /… more
- Burlington (Richmond, VA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Zoom (Richmond, VA)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- The ODP Corporation (Richmond, VA)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... **Overview** At Office Depot, the Retail Team Lead is a part -time role providing...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Burlington (Richmond, VA)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Richmond, VA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Richmond, VA)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- BJs Wholesale Club (Mechanicsville, VA)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- The Childrens Place (Colonial Heights, VA)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives… more
- American Pest (Richmond, VA)
- …the role of Customer Service Manager out of our Richmond office to lead a new, growing team of Customer Care Representatives. American Pest is always on ... Richmond, VA, USA | Customer Service - Fulton, MD |...applications (Word, Excel, PowerPoint, Outlook) + The ability to lead a team using a Service Leadership… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …+ 2 years of call center and/or professional experience. + Proven experience in a lead generation, sales, or customer service role, preferably in the real ... market. **About this role:** The role of the Member Service Lead Qualification Specialist plays a pivotal...with a commitment to providing exceptional customer service . + Enjoys working independently and as part… more
- Coinbase (Richmond, VA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Richmond, VA)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- GE Vernova (Richmond, VA)
- …industrial, fossil, and nuclear steam turbines for both GE and oOEM units. + Lead service center complex repairs on rotors, diaphragms, casings, valves, etc. + ... service engineer you will act as a Technical Lead . You will be responsible to lead ...technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering,… more
- Capital One (Richmond, VA)
- Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are… more
