- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join...with Windows and Linux operating systems. + Experience providing help- desk end-user support for common desktop and server issues.… more
- Leidos (Quantico, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Other duties and responsibilities ... environment supporting over 200,000 Marines and civilian users worldwide. SMIT-MCEN is the largest IT services program for the Navy. The Senior Systems / Network… more
- ManTech (Chantilly, VA)
- …+ ITIL Foundations or later certification highly desired + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow **Clearance ... **MANTECH** seeks a motivated, mission-oriented ** Senior Systems Administrator** to join our team in...responsible for providing a full range of Tier 2/3 IT support services and expertise to customer activities, as… more
- Parsons Corporation (Centreville, VA)
- …production. + Address daily support requests from end users forwarded by the IS Service Desk . Refers complex issues, questions and problems to more senior ... what's possible. **Job Description:** Parsons is looking for an amazingly talented Associate IT Engineering Systems Support Analyst with to join our team! In this… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard ... experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Senior Tier III Administrator to provide support to Defense Information Systems… more
- ManTech (Chantilly, VA)
- …Proficiency using Microsoft Office Suite and CRM software + Experience using a Service Desk ticketing system, such as ServiceNow **Preferred Qualifications:** + ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Network Deployment Engineer** to join our team in **Chantilly, VA** . This is an **onsite**… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Systems Analyst** to join our team in...but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies,… more
- Leidos (Fort Belvoir, VA)
- **Description** This ** Senior ** ** IT Service Management (ITSM) Problem Manager** position is a specialized role within the DTRA I3TS program. This unique ... IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …with the court IT director to maintain high-quality support standards and oversee IT service delivery within a court environment. This is a hands-on role ... and MFD fleet management. Serves as a subject matter expert (SME) and senior IT engineer, overseeing system administration duties while advising customers on… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... received or route user support calls to the appropriate IT Help Desk + Attempt First Call...phone skills and a professional demeanor. + Previous customer service experience strongly desired. + Good problem-solving skills with… more
- Leidos (Lorton, VA)
- …efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and the IT Asset Management (ITAM) ... an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings… more
- Chenega Corporation (Lorton, VA)
- …equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... technology and take your career to the next level! Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies… more
- Leidos (Fort Belvoir, VA)
- …are seeking an experienced ** Senior ITIL Network Knowledge Manager** to join our IT service management team supporting a DOD customer on **Ft. Belvoir, VA** ... in developing, implementing, and maintaining ITIL-based knowledge management processes for service desk and IT operations + Develop and enforce quality… more
- Leidos (Chantilly, VA)
- …VIPs. This role requires professional business attire and demeanor, exceptional customer service , and a strong knowledge of local and regional routes. The Executive ... Driver will respond to transportation service inquiries, resolve issues promptly, and ensure a seamless...and ensure a seamless and courteous travel experience for senior leaders and other high-profile individuals. **Primary Responsibilities** :… more
- Parsons Corporation (Centreville, VA)
- …you will get to **drive modernization and operational efficiencies to support Parson IT service excellence.** **What You'll Be Doing:** + **Leadership** + Build ... SRE practices; runbooks, and auto-remediation. + Integrate monitoring with Service Desk tools for incident, change, and...equivalent practical experience** + 12+ years of experience in IT management, with at least 5 years in a… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes.… more
- TekSynap (Springfield, VA)
- …Provides in-depth operational analysis of the Network and recommendations for IT alternatives in support of strategic modernization efforts. Responsible for the ... management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the...staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets… more
- University of Virginia (Manassas, VA)
- With collaboration from Revenue Cycle Training Director and/or Senior Training Specialists, implements training tools, instructs participants in the EMR system and ... on a regular and as needed basis for the Service Line Observes staff working on Patient Access functions...Associate or Bachelor's Degree preferred in education, health or IT related majors Experience: 3 years relevant experience in… more