- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions. ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... on the Monday-Friday 830am-5pm shift.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt,… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- Amentum (Fort Belvoir, VA)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is currently hiring for a Senior IT Customer Support Professional with an active Secret clearance to provide outstanding support to ... users, as well as deliver desk -side support , regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located… more
- Parsons Corporation (Centreville, VA)
- …. + **Operational Excellence:** Experience implementing standardized SLAs and KPIs across service desk and support functions, with consistent monthly ... this role you will get to optimization of IT support and services to ensure seamless technology experiences for...and resolve complex issues. In addition, Strong background in Service Desk processes and integration with asset… more
- ManTech (Chantilly, VA)
- …System Experience: Experience with both Windows and Linux operating systems. + End-User Support : Experience providing help- desk support for common desktop ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join our team...to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join our team...with Windows and Linux operating systems. + Experience providing help- desk end-user support for common desktop and… more
- SHRM (Alexandria, VA)
- …exceed established sales volume and revenue goals. + Work with Ad Ops and Sales Support to deliver clients with stellar customer service . + Analyze data and ... 362 million workers and their families globally. **Summary** The Senior Client Partner, SHRM Brand Partnerships is responsible for...may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... of more than 362 million workers and their families globally. **Summary** The Senior Specialist, Event Registration & Technology, is a key member of SHRM's Event… more
- Serco (Alexandria, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** As the Senior AI and Autonomy/Swarm Engineer for the Technology...Staff experience, highly desired. + OSD, Joint Staff, and/or Service Staff experience. **Company Overview** Serco Inc. (Serco) is… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior Systems Analyst** to join our team in...work after normal duty hours (nights and weekends) to support system maintenance or service outages **Preferred… more
- ManTech (Chantilly, VA)
- …knowledge sharing and efficient network management. + Providing expert guidance, training, and support to network administrators, service desk personnel, and ... ManTech seeks a motivated, career and customer-oriented ** Senior Network Engineer** to join our team in...of a growing network with multiple external services to support operational needs. + Diagnosing and resolving complex issues… more
- Sunrise Senior Living (Fairfax, VA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive… more
