- iCIMS (Concord, NH)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Ralliant (Concord, NH)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Cleo (Concord, NH)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Red River (Concord, NH)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Red River (Concord, NH)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Ally (Concord, NH)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Parexel (Concord, NH)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Concord, NH)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Concord, NH)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Hubbell Power Systems (Manchester, NH)
- …departmental objectives. + Collaborate with cross-functional teams including Sales, Operations, Accounting, Customer Service , Technical Support , and ... Customer Service Rep (RMA) - Manchester,... Customer Service Rep (RMA) - Manchester, NH Apply now...returns process is managed accurately, efficiently, and in full support of both internal and external customer … more
- Cognizant (Concord, NH)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Concord, NH)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Concord, NH)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Concord, NH)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Oracle (Concord, NH)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Concord, NH)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Red Hat (Concord, NH)
- …exceptional service experience + Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage + Serve ... valuable insight to your customers. You will help facilitate technical support to your customers. You will...the customer experience + Collaborate with our support team on customer support … more
- Oracle (Concord, NH)
- …a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role ... and OCI) with advanced account management skills to drive customer success, project execution, and sustained service ...needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support ,… more
- RELX INC (Concord, NH)
- …integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and ... of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons -... Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer… more
- Oracle (Concord, NH)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best… more
