- Capital One (Chicago, IL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented Senior ... with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role... trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... play a key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a ... new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client base… more
- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select… more
- eightfold.ai (Chicago, IL)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for ... help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Public Sector will become a trusted advisor to… more
- Proofpoint (Chicago, IL)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... off, and work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management in a tech start-up environment… more
- Cleo (Chicago, IL)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- IBM (Chicago, IL)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- IBM (Chicago, IL)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... to invest in IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In addition… more
- Forrester (Chicago, IL)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... you. We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS onboarding, value realization, retention… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience in CS,… more
- Cengage Group (Chicago, IL)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- WESCO (Carol Stream, IL)
- … Manager who thrives at the intersection of contract negotiation and customer success . In this role, you'll drive strategic partnerships, ensure the ... success and satisfaction of our customers, and act as...connector between clients and our internal teams. As a Manager - Business Development, you will manage research, analyze,… more
- Staples (Lincolnshire, IL)
- …strategic accounts through innovation, leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will ... + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support recruiting,… more
- Mediavine (Chicago, IL)
- …be based in the United States You Have: + 2+ years of experience in Customer Success or a related field + Mediavine experience preferred + Experience working ... Mediavine is seeking an experienced Account Manager to join our Publisher Success ... is responsible for delivering exceptional client services, driving customer satisfaction, and ensuring long-term client retention. This role… more
- Wolters Kluwer (Chicago, IL)
- …days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a multi-functional team ... optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure...customer health and provide input to changes in customer health to Account Executive, Engagement Manager ,… more
