- Walgreens (Deerfield, IL)
- …communities. **Job ID:** 1684815BR **Title:** Resolution Center - Remote Call Center Specialist **Company Indicator:** Walgreens **Employment Type:** ... least 1 year of customer service experience in centralized services or call center environment. + Experience in Retail or healthcare. + Experience providing… more
- IQVIA (Chicago, IL)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for...user's issue and provides first level support for problem resolution + Document information specific to the resolution… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO, ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Zurich NA (Chicago, IL)
- Auto Claims Call Center Senior Represent 127692 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... Resolve customer issues and complaints with a focus on first- call resolution . + Maintain detailed and accurate...+ Proven experience in customer service, preferably in a call center environment + Insurance industry knowledge… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in Chicago, ... (US). Resolves difficult and frequently unique client questions and complaints, through resolution and closure. * Serves as liaison between clients, leadership and… more
- Crash Champions (Westmont, IL)
- …+ 5+ years of management experience. + 2+ years of management experience in a call center environment. + 2+ years of hands-on automotive service and diagnostic ... leadership role reporting to the ATE VP, Support Operations. This position oversees the Remote Services Center , ensuring efficient delivery of remote vehicle… more
- Walgreens (Deerfield, IL)
- …Qualifications:** + At least one year of pharmacy technician experience in a retail or call center environment. + At least 18 months experience as a pharmacy ... and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer… more
- BioLife Plasma Services (Chicago, IL)
- …optimal resource allocation. + Optimize customer interaction processes, including first call resolution , escalation handling, and service personalization + ... classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy and will be located in our...and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR… more
- NTT DATA North America (Lemont, IL)
- …Duties:** + Development, document and maintenance of knowledge base for incident resolution and request fulfillment using ServiceNow or equivalent. + Provide Tier ... I/II contact and incident resolution to customers with hardware, software, and application problems. + Create and manage user accounts, schedule video… more
- Pactiv Evergreen (Lake Forest, IL)
- …human resources employee service center or similar HR support environment.HR call center experience a plus. + Demonstrated well-rounded familiarity of Human ... disabilities who would like to request an accommodation, please call ### or email ###@Pactiv.com. All information will be...clerical and administrative or specialized support tasks in an office/ remote service center setting. + Responds to… more
- TEKsystems (Rolling Meadows, IL)
- …internet connection for remote work days Preferred Skills + Experience with customer resolution and call center environments + Familiarity with ERP or ... Take full ownership of customer issues from start to resolution Required Qualifications + Minimum 2 years of professional...system navigation) + Experience handling customer calls in office, call center , or retail leadership settings +… more
- Nestle (Chicago, IL)
- …for patients and consumers. **POSITION OVERVIEW:** The Customer Solutions Associate in the Call Center is the primary customer contact for demand capturing and ... if possible or assign to the appropriate team for resolution . + Regularly monitor open orders according to the...+ Strong result-orientation. **This position will be either a remote or hybrid role based on the selected candidate's… more
- Paylocity (Schaumburg, IL)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this...internal service metrics. Metrics include availability, outbound adherence, first call & case resolution , minimal escalations, and… more
- Paylocity (Schaumburg, IL)
- …customer service or previous client interfacing role . Experience in payroll and/or call center environment Physical requirements . Ability to sit for extended ... a 100% in-office role based at our Schaumburg, IL. Remote or hybrid work is not available for this...internal service metrics. Metrics include availability, outbound adherence, first call & case resolution , minimal escalations, and… more
- Paylocity (Schaumburg, IL)
- …open enrollment season. Preferred Skills: . Bachelor's degree in related field . Call Center Experience . Bi-lingual Fluency Spanish and English . Healthcare ... and welfare benefits concepts . Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed… more
- CIBC (Worth, IL)
- …you'll be doing** You'll work in a fast- paced Client Support Center where you'll have meaningful client-focused conversations. As a Client Support Specialist, ... days per week on-site, while other days will be remote . The expectation and details will be confirmed if...+ Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can… more