• Tier 1 Help Desk

    Insight Global (Arlington Heights, IL)
    …. Skills and Requirements 2-3 years of experience in a Tier 1 helpdesk/desktop support role Experience with ServiceNow ticketing ... process, troubleshoot common access problems, and escalate unresolved or complex issues to Tier 2 support as appropriate. All support will be delivered via inbound… more
    Insight Global (07/02/25)
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  • Analyst ( Tier I) - End User Engineering…

    RKON (Chicago, IL)
    Analyst ( Tier 1 ), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
    RKON (04/19/25)
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  • National Help Desk Technician

    Sharp Electronics Corporation (Downers Grove, IL)
    …The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients ... so must have the ability to occasionally work remotely updating servers **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft… more
    Sharp Electronics Corporation (06/17/25)
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  • Network/Systems Administrator 1 (2nd Shift…

    GovCIO (Hines, IL)
    …the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. + ... Investigation: Must be able to pass and maintain a Tier 4 (BI) Government Background Investigation + Bachelor's with...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (05/22/25)
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  • Client Support Center Supervisor

    TEKsystems (Worth, IL)
    …Preferred: + Bachelor's degree. + Proficiency in Microsoft Office Suite. + Experience with help desk systems and CRM tools. Soft Skills That Set You Apart: ... through complex inquiries, and ensuring they're equipped to deliver top- tier service in a fast-paced, high-volume environment. What You'll...call center or client support role, with at least 1 year in a supervisory or team lead capacity.… more
    TEKsystems (07/04/25)
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