- Merck & Co. (Durham, NC)
- …our Manufacturing Division (Associate Director).-This role serves as a Virtual Plant Manager - responsible for leading a cross-functional team in oversight of our ... Supply Agreement (MSA). Dispute and Issue Resolution (with appropriate escalation as required). Resolve Technical Issues (Investigations, CAPAs, Process… more
- Confluent (Raleigh, NC)
- …One Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. ... covering the US West PT shift. The position is remote. As an Escalation Manager , you will be responsible for supporting customers who use Confluent's cloud and… more
- Microsoft Corporation (Durham, NC)
- …people with a passion for delivering customer success. As a Senior Support Escalation Management, you will be the primary contact managing escalated customer and ... customers to gain and keep their trust. Our Service Manager will be positioned and aligned with our customers...key player during process improvement efforts. Mentors other Support Escalation team members on how to handle moderate to… more
- Wells Fargo (Roxboro, NC)
- …is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager ... vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- CBRE (Raleigh, NC)
- Contracts and Commercial Sr Manager Job ID 220291 Posted 10-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Risk Management ... industry. **About the Role:** As a CBRE Sr. Commercial Manager , you will be responsible for leading the contract...in the Legal Spend and Budget Tracker. + Contractual Escalation & Approval Workflow: Coordinate internal approvals according to… more
- City National Bank (Raleigh, NC)
- *OPERATIONAL RISK BUSINESS OVERSIGHT PROGRAM MANAGER * WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and ... systems or external events. The Operational Risk Business Oversight (ORBO) Program Manager is responsible for providing advisory and oversight, with a particular… more
- Celonis (Raleigh, NC)
- …you will be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible for the renewal of Premium Support contracts and all ... the business. You will also be their point of escalation and ensure a regular cadence of meetings with...Support contract and support OLAs. As a Support Delivery Manager , you will ensure a phenomenal Customer and Partner… more
- Sumitomo Pharma (Raleigh, NC)
- …. **Job Overview** The Senior Manager , Pharmacovigilance Scientist serves as the ... responses. + Contribute to signal detection, monitoring, evaluation, interpretation, escalation , and communication of safety information through established safety… more
- Prime Therapeutics (Raleigh, NC)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- Fujifilm (Holly Springs, NC)
- **Position Overview** The QA Associate Manager (Operations DSM Upstream) leads and supervises a team of QA professionals responsible for providing day-to-day ... point of contact for their team and the first-line escalation point in areas of their responsibility. This role...point of contact for their team and the first-line escalation point in areas of their responsibility. * Gathers… more
- UNC Health Care (Raleigh, NC)
- …functions of case management, utilization review and discharge planning. The Care Manager must be highly organized professional with great attention to detail, ... (EDD). Complete follow-up from CAPP as appropriate. As necessary meet with the Utilization Manager (UM) and SW after the meeting to discuss updates and action items.… more
- PennyMac (Cary, NC)
- …through the complete mortgage journey. A Typical Day The FVP, Product Manager is adept at translating complex business needs into detailed technical requirements, ... our business objectives and customer experiences. The FVP, Product Manager will guide, mentor, and empower your team of...technical guidance to your POs and act as an escalation point for complex technical product decisions. Ensure deep… more
- Prime Therapeutics (Raleigh, NC)
- …our passion and drives every decision we make. **Job Posting Title** HR Compliance Manager **Job Description** The HR Compliance manager will be joining Prime ... and scope, reflective of the evolving needs and size of the enterprise. As manager , you'll be responsible for the planning, oversight, and management of the HR… more
- Meta (Raleigh, NC)
- …- Augmented or Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a key role in defining and driving highly complex, ... that millions of our customers love. **Required Skills:** Technical Program Manager , XR Tech Systems Responsibilities: 1. Develop and manage cross-functional CE… more
- Pactiv Evergreen (Raleigh, NC)
- **Overview** The Warehouse Operations Manager oversees the daily operations of warehouse activities, including process optimization, safety, workforce management, ... excellence at a local level while aligning with corporate objectives. The Manager collaborates with cross-functional teams to achieve customer demands, improve KPIs,… more
- Red Hat (Durham, NC)
- **About the Job** The Associate Manager , Software Engineering will lead and develop global technical teams in delivering high-quality software products. This role is ... direction, and allocate resources effectively. + Serve as an escalation point for technical issues; troubleshoot and resolve challenges...At least 2 years of experience as a people manager in a technical environment. + 1+ years of… more
- SHI (Raleigh, NC)
- …thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery ... Manager is responsible for the day-to-day management of customer...of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the… more
- CBRE (Raleigh, NC)
- Data Center Construction Technical Program Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of ... US - United States of America **About the role** As a Technical Program Manager (TPM), you will be responsible for providing consulting services to a high-profile… more
- SHI (Raleigh, NC)
- …to thrive - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed Services team serves as clients' main point-of-contact for ... Support, Services, and others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the customer's SHI sales… more
- IQVIA (Durham, NC)
- **JOB** **OVERVIEW** The Manager of COA Project Management leads a team of Project Managers overseeing the translation and linguistic validation of Clinical Outcomes ... execution across the team's portfolio + Act as a point of escalation for complex, high-priority projects or client-related issues, or operational challenges,… more
