- TEKsystems (Raleigh, NC)
- Description As a Service Desk Analyst , you will work alongside a team of 12 other analysts providing advanced support for internal and external customer's ... connections. This technician will look for trends in the service desk team and work on ways...on ways to reduce the overall call volume. This analyst will take 15-20 tickets per day via ServiceNow,… more
- TEKsystems (Raleigh, NC)
- This is an onsite Service Desk Analyst role with a building...people in IT made their start on the Service Desk . As a Service Desk ... connectivity problems, printer connections. This technician will look for trends in the service desk team and work on ways to reduce the overall call volume.… more
- CAI (Raleigh, NC)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- As a Help Desk Analyst within the Defense Army...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a ... The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Sevita (Raleigh, NC)
- …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... by addressing defects and coding and testing enhancements + Work with business, IT Business Partner, and Business Analyst to understand issues with software… more
- Prime Therapeutics (Raleigh, NC)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more
- TEKsystems (Raleigh, NC)
- …the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT ... & Web Chat Support + Networking & Telecommunications + Troubleshooting + Ticketing System + Google IT Professional or studying for CompTIA Overview This position is… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …Triangle region is home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR ... Operations and Procurement Services Desk . These functions provide the necessary support to ensure...FDA), and life sciences processes. As a Business Systems Analyst , you will play a critical role in designing… more