- Concentrix (Raleigh, NC)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Raleigh, NC)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Celonis (Raleigh, NC)
- …**The work you'll do:** + 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry + 6+ years in a ... Customer experience + Proven leadership skills within a customer support organization. + Strong analytical skills and technical writing skills; excellent… more
- Mobile Communications America (Chapel Hill, NC)
- …products. + Provide light troubleshooting for configuring WWAN routers and gateways. + Provide customer service , technical support and assist in Case/RMA ... for wireless communications, data, and security, is seeking a ** Technical Specialist** to support the **Cellular Network...WILL BRING TO THE TEAM:** + Skill sets include customer service , time management, computer skills, and… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Nutanix (Raleigh, NC)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... Sector** Are you an experienced professional with a strong technical background in customer experience and a...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Lenovo (Morrisville, NC)
- …you to apply for this exciting opportunity as a Premier Technical Support Specialist within our Solutions and Service Group at Lenovo! In compliance ... Premier Technical Support Specialist - Bilingual (English/French...Manage case workload and backlog to ensure compliance with Customer Service Level Agreements (SLAs) **Basic Requirements:**… more
- TE Connectivity (Fuquay Varina, NC)
- …will be considered * Experience in product management, technical support , manufacturing engineering, application engineering, field service , and/or ... Cable Accessories Technical Service Specialist **At TE, you...for their application and provide technical product support . * Definition and systemization of customer … more
- Renaissance (Raleigh, NC)
- …analytical, technical environment while dedicating their time toward the account portfolio's Customer Support needs. **As a Technical Support Account ... best, own our actions, and grow and evolve. The Technical Support Account Manager for our eduClimber...product provides accurate and responsive service and support to Renaissance's internal stakeholders in Customer … more
- Red Hat (Raleigh, NC)
- …join us remotely in North America. In this role, you will deliver an outstanding customer support experience by providing technical support services to ... Global Support Services team is adding a Technical Support Engineer with a background in...+ Exceed customer expectations by providing outstanding customer service + Collaborate with other engineers… more
- Meta (Raleigh, NC)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Red Hat (Raleigh, NC)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Abbott (Raleigh, NC)
- … with an emphasis on laboratory management. + Interact with Sales colleagues, Marketing, Customer Support , Technical Service , and Finance. + Influence ... expansion and economic profitability. + Perform assay integrations and support technical needs of the laboratory. +... customer challenges immediately in partnership with the service organization. + Support implementation processes on… more
- Nutanix (Durham, NC)
- …APIs, cloud solutions, or IT troubleshooting is a plus + Experience working in customer support or customer success is preferred + Basic understanding ... Engineering, and Support . The mission of the Support Readiness team is to ensure that customer...are seeking a Technical Content Engineer / Technical Writer to join our Support Organization… more
- Fujifilm (Raleigh, NC)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Fujifilm (Raleigh, NC)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates + Provide 2nd line support ... assigned by manager + Host routine conference calls with Customer Support technicians on topics related to...current Graphic Arts technology and trends in industry + Technical support and/or field service … more
- Fujifilm (Raleigh, NC)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Red Hat (Raleigh, NC)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- Red Hat (Raleigh, NC)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more