- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …escalation for all customer issues and questions if they cannot be triaged by a Help Desk Specialist . + Participates in implementing corrective action plans ... Manages the team while overseeing the daily operation of the Help Desk . Responsible for personnel management, including mentoring of junior team members,… more
- NY CREATES (Albany, NY)
- …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn and… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2, Workplace Services, 10117 (NY HELPS) Occupational ... New York State Agencies.Under the general direction of the Information Technology Specialist 3, the Information Technology Specialist 2/Zone Technician will… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10259 Occupational Category IT Engineering, ... Code 12226 Duties Description Under the general direction of an Information Technology Specialist 4, the Information Technology Specialist 2, SG-18, within the… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Information Technology Services, Office of Title Information Technology Specialist 3, Workplace Services, 10144 Occupational Category IT ... 53 New York State Agencies.Under the general direction of the Information Technology Specialist 4, the Information Technology Specialist 3 will function as… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational ... & Innovation Division. The Virtual Currency Senior Analyst serves as a specialist for regulated Virtual Currency entities, including companies holding licenses to… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency SUNY System Administration Title Facilities Software Specialist Occupational Category No Preference Salary Grade NS Bargaining Unit PSNU - ... NY Zip Code 12246 Duties Description The Facilities Software Specialist will assist in the implementation and management of...data issues and reporting needs- Develop dashboards and work desk templates to meet the needs of campus personnel-… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
