- GAP Solutions Inc (Boise, ID)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Boise, ID)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Boise, ID)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- Micron Technology, Inc. (Boise, ID)
- …safety programs and procedures to ensure personnel and plant-wide compliance with air quality regulations. You will conduct EHS audits to assess the level of ... implement vital programs that fulfill federal, state, and local air quality regulations while interpreting regulations for applicability and developing compliance… more
- Micron Technology, Inc. (Boise, ID)
- …world to learn, communicate and advance faster than ever. Work with Global Quality to review new product specifications to identify potential issues. Develop tester ... in less time. Work with Product Engineering & Global Quality to analyze the data generated by our reliability...opportunities to provide optimizations for Qual Operations teams. Provide on- call support for Qual Operations issues to maintain 24x7… more
- Humana (Boise, ID)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Stantec (Boise, ID)
- Grounded in safety, quality , and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 ... insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Boise, ID)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Boise, ID)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Cardinal Health (Boise, ID)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Boise, ID)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
- EFI Global (Boise, ID)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and… more
- Carrington (Boise, ID)
- …such as penetration, right party contact rate, abandonment rate, compliance and quality testing. + Perform actions required to maximize production within the dialer ... communicate on a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and project health, including… more
- EFI Global (Boise, ID)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- EFI Global (Boise, ID)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...losses in the assigned area of responsibility and manages quality control.** **Surveys losses and loss scenes at residential… more
- Trinity Health (Eagle, ID)
- …Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Heart Institute Eagle clinic is now hiring a motivated and ... also at our Nampa clinic when the provider is on- call . + The clinic offers a lot of educational...better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues… more
- Fujifilm (Boise, ID)
- …behalf of customers and company personnel in compliance with the company's quality procedures. Assist with TAC Support. **Company Overview** At FUJIFILM Healthcare ... each training event. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Works closely with… more
- R1 RCM (Boise, ID)
- …experience working as a Patient Solutions Representative II:** + Deliver a high- quality patient experience through inbound and outbound call resolution within ... manage patient questions and concerns in a confidential and professional manner. To thrive in this role, you will...established protocols with a focus on first call resolution. + Manage inquiries via multiple communication channels… more
- EFI Global (Boise, ID)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
