- Piedmont Airlines (Boise, ID)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Coinbase (Boise, ID)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
- Cayuse Holdings (Boise, ID)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
- Coinbase (Boise, ID)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Navient (Boise, ID)
- …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- UNUM (Boise, ID)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and… more
- Navient (Boise, ID)
- …to Earnest's long-term investment in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Coinbase (Boise, ID)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Anywhere Real Estate (Nampa, ID)
- …team members in executing a plan to build and/or maintain a customer base to ensure financial contribution to TitleOne. **Essential Duties and Responsibilities** ... team. Establishes marketing goals and action plans to retain and acquire customer for maintenance and target segments. Consistently follow State, Federal and Company… more
- ServiceNow, Inc. (Boise, ID)
- …In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally ... of our Observability platform with the focus on AI powered UX that enables self- service monitoring for our customers. **This role requires the candidate to spend 90%… more