- Valvoline Global (Chicago, IL)
- …complex decision-making structures, and coordinating cross-functional efforts to deliver exceptional customer outcomes. This is a senior account management role ... sales pipeline for their accounts, and ensures alignment between Valvoline and the customer at every level - commercial, operational, and technical. **_ This is a… more
- Proofpoint (Chicago, IL)
- …highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- Amazon (Chicago, IL)
- …relationship building and sales skills - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO), building close relationships, and ... Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As the Sr...documents and serve as a Amazon Connect subject matter expert supporting broader internal teams. * Ensure customer… more
- Ensono (Chicago, IL)
- Sr . Sales Executive - New ClientsRemote - United StatesJR009824 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our ... key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono… more
- Amazon (Chicago, IL)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, analytics ... the Data & AI GTM, Analytics team as a Sr . WW GTM Specialist for Amazon Redshift on AWS!...and set direction and standards for how we solve customer problems in your domain. You partner with technical… more
- ServiceNow, Inc. (Chicago, IL)
- …as well as with other key functions within ServiceNow (ie, marketing, product, customer success & implementation partners, etc.) to identify and verticalize the ... 1. ** Customer Focused Pipeline Development:** Operate as the industry expert for the Automotive Industry, introducing and educating executives and senior… more
- Mondelez International (Chicago, IL)
- …to Lead the Future of Snacking. Make It With Pride.** **The Global Senior Manager, RGM leads the global strategy, frameworks, and capability agenda for Pricing, ... ROI / Uplift & shaping strategic investment choices across categories, channels & customer partners.** **Drive adoption of TPM / TPO tools and define minimum global… more
- HUB International (Chicago, IL)
- …North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. **Overview of Position:** The Senior HR Tech ... a technical point-of-contact for assigned functional areas and subject matter expert ensuring operational effectiveness, data integrity, testing of system changes,… more
- Numerator (Chicago, IL)
- …maintaining platform health, and ensuring Salesforce is optimized for our sales, customer success , and operations teams. This role requires a balance ... Numerator is seeking a Senior Salesforce Architect with strong CPQ (Configure, Price,...and quote templates. + Act as CPQ subject matter expert for urgent issues, including configuration problems, pricing errors,… more
- US Bank (Chicago, IL)
- …at-all from Day One. **Job Description** **Agilist** Agilists at US Bank are customer obsessed with a focus on serving product teams, ensuring all product vision, ... by enabling the product/team to consistently conduct discovery focused on the customer , experiment and evolve product strategy based on prior outcomes and feedback… more
- CIBC (Chicago, IL)
- …Management plays a key role in driving operational excellence and enhancing customer satisfaction by utilizing advanced technical and system expertise. This position ... procedures. + Uphold high standards of quality assurance and customer service. + Embrace new concepts, technologies, and responsibilities...the creating custom reports. Act as the Subject Matter Expert in this role as well **Who You Are**… more
- JPMorgan Chase (Chicago, IL)
- …strategy, investing in innovative ways to attract new clients, deepen customer engagement and drive increased satisfaction through powerful tools and digital ... and thought leaderfor the product team, s erving asa subject matter expert and point of escalation for meeting control obligations. **Required qualifications,… more
- Proofpoint (Chicago, IL)
- …as the leader and subject matter expert for all things data within Customer Success , leading the strategy and execution across the data lifecycle - ... join the Customer Office organization (Professional Services, Customer Success , Training, Managed Services, Support, and...AI tools + Act as the CS subject matter expert for customer data and telemetry, advising… more
- ServiceNow, Inc. (Chicago, IL)
- …platform. The Sr . Manager will play a critical role in enabling customer success , ensuring high-quality project delivery, and driving growth of the CRM ... we do. **About the Role** We are seeking a Senior Manager to join our growing Expert ...paths, set performance expectations, and foster a culture of customer success and innovation. + Delivery Excellence:… more
- ServiceNow, Inc. (Chicago, IL)
- …support channels. + Escalation Management: Serve as an escalation point for critical customer issues not resolved by Support, Expert Services (ES), or Impact ... opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on the path...to share their story with others. You will deliver customer programs and monitor customer health to… more
- LRN Corporation (Chicago, IL)
- **Position: Client Success Manager** **Location: US** **About LRN:** LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 ... Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into...the role:** LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery… more
- SAP (Chicago, IL)
- …across Finance & Spend, building and sharing knowledge on successful demand generation, customer success stories and potential product and market evolutions. + ... and growing revenue streams. We are looking for experienced expert level employees with senior level experience...management, value engineering & consulting services to support lighthouse customer success cases. **Work Experience, Skills &… more
- Caterpillar, Inc. (Chicago, IL)
- …AI capabilities to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a ... Solutions Architect Expert + Microsoft Certified: Power Platform Solution Architect Expert + Microsoft Certified: Dynamics 365 Customer Service **Summary Pay… more
- JPMorgan Chase (Chicago, IL)
- …your skills and offers career growth opportunities. **Job Summary:** As a Sr . Commercial Banker specializing in Employee Stock Ownership Plans (ESOPs) within the ... closely with Relationship Executives, Commercial Bankers, and underwriters to provide expert guidance on ESOP-related issues. You will ensure our clients receive… more
- IBM (Chicago, IL)
- …to go-live as a Management Consultant or Solution Architect. . SAP Expert Level Process Knowledge: Experience with customer service business processes ... constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be...skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a… more
