- CVS Health (Albany, NY)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their… more
- Albany Medical Center (Albany, NY)
- …Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Pre- Service Representative I is responsible for the initial touchpoint of our ... being rendered, with ability to collect patient financial obligation pre-services. The Pre- Service Representative I, after one year in the position and based… more
- Highmark Health (Albany, NY)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Albany Medical Center (Albany, NY)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality ... in performance and quality improvement activities and works toward enhancing customer /patient satisfaction. Exhibits positive service excellence skills to… more
- Highmark Health (Albany, NY)
- …Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing ... all aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Highmark Health (Albany, NY)
- …high degree of complexity. + Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim scenarios. + Other ... job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more