- WestRock Company (Lansing, MI)
- Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead ... customer service teams, and support strategic initiatives...customer service teams, and support strategic initiatives for the plant...* Serve as an escalated point of contact for customer issues by supporting Customer Service… more
- JB Hunt Transport (Lansing, MI)
- …Bachelors: Supply Chain Management, GED (Required), High School (Required) **Work Experience:** Customer Service /Account Manager , Sales **Job Opening ID:** ... **Job Title:** Business Development Manager **Department:** Sales, Marketing & Product Management **Country:** United States of America **State/Province:** Michigan… more
- JB Hunt Transport (Lansing, MI)
- …GED (Required), High School (Required) **Work Experience:** Business Administration, Customer Service /Account Manager , Military, Transportation/Logistics ... tendered from customers and trace loads as needed and handle any other customer service related duties + Foster excellent customer relations by promptly… more
- JB Hunt Transport (Lansing, MI)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- General Motors (Lansing, MI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products ... about GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- NTT America, Inc. (Lansing, MI)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to… more
- Coinbase (Lansing, MI)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- UKG (Lansing, MI)
- …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... business to business sales experience of selling products and/or providing service to a broad customer /prospect base. * Minimum of 1 year experience in the… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Lansing, MI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Fujifilm (Lansing, MI)
- …of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... **Position Overview** The District Manager will report to the Regional Support ...transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's… more
- Nelnet (Lansing, MI)
- …collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues. ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Trek Bikes (Okemos, MI)
- …sweet? Then come join us! Job LocationTrek Store Okemos Summary Job Description As Service Manager , you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary... has the best experience. You'll be the primary service advisor at the shop, integrating the sales and… more
- Lumen (Lansing, MI)
- …and operational processes to assist operational and sales teams in setting proper customer expectations based on defined Service Level criteria. Trains and ... performance by highlighting positive performance trends and identifying areas for service improvement opportunities. + Serves as customer advocate, technical… more
- Prime Therapeutics (Lansing, MI)
- …Title** Service Delivery Manager (Contact Center) **Job Description** The Manager Service Delivery is responsible for coordinating and driving medium and ... can significantly impact efficiency, quality, profitability, competitive position and customer satisfaction + Direct Service Delivery team in… more
- Sodexo (Lansing, MI)
- **Role Overview** **SodexoMAGIC** is seeking a **Food Service Manager ** to join our team at **Lansing School District** in **Lansing, Michigan.** In this ... professional communication skills, and a passion for a high level of customer service + prioritize tasks and exhibit flexibility to take on additional… more
- CVS Health (East Lansing, MI)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager onsite, the Operations Supervisor or Shift ... communicate information both to and from store management and crews2. Customer Service + Assist customers with their questions, problems and complaints +… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records...and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... prices merchandise as required or as directed by store manager or communicated by the shift leader. + Performs...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Concentrix (Lansing, MI)
- …and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more ... Manager - Remote Job Description The Supplier Delivery Manager supports an existing customer base to...responsible for developing an excellent level of product or service knowledge to support carrying customer questions… more