- GAP Solutions Inc (Lansing, MI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... necessary to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the ...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- GAP Solutions Inc (Lansing, MI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- General Motors (Lansing, MI)
- …and across our 1st party apps and branded websites. **About the Role** Design Program Manager are responsible for enabling the operational frameworks of the GM ... candidate is expected to report to **GM Global Technical Center or** **Sunnyvale Technical Center ** or **Austin...Program Management, Marketing and Brand Studios, our Design Program Manager ensure seamless collaboration and successful… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... forecast with key vendors / suppliers. Working closely with program / project manager , product development, new...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Ford Motor Company (Lansing, MI)
- …the Sun (FTS) is delivered to receiving teams. As well as support on- call schedule and shifts are available. + Support continuous improvement in service management ... to Learn. + Working experience in supporting network operations and monitoring center . + Strong technical experience in Routing / Switching/ Wireless/Load Balancers/… more
- Michigan State University (East Lansing, MI)
- …period. Unit Position Summary Conducts proctoring duties as assigned by Testing Center Manager , or designated representative, across colleges at MSU. Proctoring ... required by requesting units. Conducts proctoring duties as assigned by Testing Center Manager , or designated representative, across colleges at MSU. Proctoring… more
- Michigan State University (East Lansing, MI)
- Position Summary(Basic Job Function) This is a temporary or an on- call position. Provides professional support. Responsibilities may include general business, ... terminate for three (3) months or switch to an on- call . On- Call allowed to work 1039 hours...Unit Position Summary Position Overview The Neighborhood Student Success Center (NSSC) Professional Aide provides office management in 1… more
- TEKsystems (Lansing, MI)
- …Wireless, and Cisco Data Center platforms. Provide operational support for Cisco Call Manager and Cisco Unity Suite in a voice-heavy environment. Collaborate ... maintain enterprise network infrastructure across access, wireless, and data center layers. Assist in the replacement of ACI with...Engine (ISE) and Nexus Dashboard. Hands-on experience with Cisco Call Manager and Cisco Unity Suite. Solid… more
- Cardinal Health (Lansing, MI)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to patient support programs preferred + ... abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for testing/solutioning/approving program changes including those… more
- Sharecare (Lansing, MI)
- … program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient ... program and schedules appointments between member and Care Manager using shared calendar. + Utilizes email to communicate...+ Minimum of one year experience in sales driven, call center and/or customer service environment. +… more
- Cardinal Health (Lansing, MI)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong ... changes including those related to technology, platform upgrades and modifications to program business rules. + Meets regularly with Manager to discuss team… more
- Hilton (Lansing, MI)
- …of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Senior GRO Support Analyst ... culture\. On the GRO Support team reporting to the Manager , GRO Support, you will support internal and external...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- Navient (Lansing, MI)
- …Experience in student lending, banking, or financial aid industries + Background in call center environments or exposure to sales and/or account management roles ... Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:**… more
- World Wide Technology (Lansing, MI)
- …outcomes for organizations around the globe. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and ... to name a few. This individual, in partnership with a talented Client Manager , will build consultative relationships as the technical liaison. Their focus is on… more
- TTEC (Lansing, MI)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and...the ability to successfully complete the college of insurance program and obtain a license What You Can Expect… more
