- State of Michigan (Lansing, MI)
- Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5117087) Apply Service Desk Analyst Salary $45,000.00 ... Services Manager, and supervised by the Service Desk Supervisor, the Service Desk Analyst serves as the first point of contact for Senate end users… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Evolent (Lansing, MI)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Lansing, MI)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- State of Michigan (Dimondale, MI)
- …resume and cover letter. 06 How many years of experience do you have as an analyst in an IT Service Desk enterprise equivalent to an Information Technology ... than 5 years 07 If you indicated you have experience as an analyst in an IT Service Desk enterprise equivalent to an Information Technology Infrastructure or… more