- Commonwealth Care Alliance (Springfield, MA)
- …outcomes for CCA members. The Assessment nurse reports to the Regional RN Supervisor . **Supervision Exercised:** + No, this position does not have direct reports. ... escalate members with urgent needs to the Regional RN Supervisor and/or manager during or immediately following the visit....to use electronic health record systems and /or care management platforms to ensure accurate documentation. + Willing and… more
- Amherst College (Amherst, MA)
- …The Dining Services Server, knowing all ingredients, is committed to quality and excellent customer service . The Server works on the food lines and/or other ... and resets for the next meal period Delivers excellent customer service to our campus community; engages...regulatory agencies Perform additional duties as assigned by the supervisor and or manager on duty, including but not… more
- Amherst College (Amherst, MA)
- …or redirection. Summary of Duties and Responsibilities Office Support: Provides front-line customer service for Care and Accountability and the Class Deans. ... greeting in the Converse 201 office. Greets and directs staff, faculty, students, service providers, and other visitors, acting as a key information resource and… more
- Brinks (West Springfield, MA)
- …experience HS diploma or GED Professional Skills: Professional, positive demeanor Excellent customer service High attention to detail Collaborative work style ... Company (NYSE:BCO) is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our customers include financial… more
- Signature Aviation (East Granby, CT)
- …+ Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education ... crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to… more
- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor , Customer Service Management directly supervises staff ... customer service and long-term retention of customers. **Responsibilities** The Supervisor , Customer Service Management leads program staff… more
- ABF Freight (Enfield, CT)
- …spanning North America, and an unwavering commitment to quality, safety and customer service , ABF offers best-in-class LTL transportation for companies of ... every aspect of our company and industry from a service center perspective. You will be working at one...facilities across the continental United States as an Operations Supervisor . Those in our top management positions… more
- WM (Windsor, CT)
- …required. C. Other Knowledge, Skills or Abilities Required + Call center or customer service experience and supervisory/ management skills required + Ability ... approximately ~800 dedicated employees, a state of the art customer management system, and the goal of...**I. Job Summary** Manages the daily operations of the customer service team of CSRs. Develops, implements… more
- CVS Health (Springfield, MA)
- …up of all activities + Effectively communicate information both to and from store management and crews2. Customer Service + Assist customers with their ... heart, each and every day. **Position Summary** The Shift Supervisor Trainee role is an entry-level, short-term role that...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- Stryker (Hartford, CT)
- …Directly apply feedback and metrics to propose process improvements that drive customer satisfaction with our service platform. + Assist in regional ... quality and efficiency as directed by the Director of Service + Deploy as needed based on regional ...resource needs including vacation coverage and scheduling and resource management + Support in the implementation of strategies to… more
- Lowe's (East Hartford, CT)
- …damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, ... What You Will Do The BDC Support Supervisor is the subject matter expert and is...provide feedback to Network Optimization Development Managers. *Demonstrate excellent customer service : Handle escalated inquiries from the… more
- Penske (South Windsor, CT)
- …daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company ... team accomplishments and recognition Operations - Supervise logistics operations including customer service , freight loading and unloading, dispatch and proper… more
- Burlington (Springfield, MA)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Ryder System (Hartford, CT)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Cardinal Health (Hartford, CT)
- …The Operations Supervisor will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations for ... results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks… more
- Maxim Healthcare (Holyoke, MA)
- …Microsoft Office and general computer literacy + Must be a team player with excellent customer service skills If you're ready to take your nursing career to the ... Join Our Team as a Clinical Supervisor - RN at Maxim Healthcare! Are you...and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling… more
- Trinity Health (Hartford, CT)
- …and continuous process improvement. Responsible for staffing, training, and performance management , the supervisor fosters a culture of safety, accountability, ... New England is looking for a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Specimen Processing Section. You would lead the strategic… more
- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff ... performing actions including customer service , enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization… more
- Kohl's (Enfield, CT)
- …store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop ... Modeling, guiding and providing direction to associates + Demonstrating and coaching a customer service mindset, including customer service philosophies,… more
- Elior North America (Chicopee, MA)
- …The ideal candidate must have high-level product knowledge, provide friendly and helpful customer service and be able to multi-task in a fast-paced environment. ... glance:** We are looking to bring an experienced cook supervisor to our higher education team in Chicopee, MA....Instructing and training employees in all aspects of food service and sanitation, ensuring meal services begin on time,… more
