• Customer Service Analyst

    Pearson (Providence, RI)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (11/28/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Providence, RI)
    …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
    CAI (11/18/25)
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  • M&D Customer Solutions Analyst

    Oracle (Providence, RI)
    …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
    Oracle (11/25/25)
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  • Support Center Analyst

    ASM Research, An Accenture Federal Services Company (Providence, RI)
    …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
    ASM Research, An Accenture Federal Services Company (11/27/25)
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  • Data Integration Analyst II

    Renaissance (Providence, RI)
    …area or equivalent combination of education and related experience + 3+ years of customer service experience, including Renaissance customer service , ... own our actions, and grow and evolve. **Job Description** As a Data Integration Analyst II at Renaissance, you will play a vital role in overseeing seamless data… more
    Renaissance (11/21/25)
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  • IT Risk & Control Senior Analyst

    City National Bank (Providence, RI)
    …clients. * Strong commitment to working as a team and providing excellent customer service . *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 ... *IT RISK & CONTROL SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and… more
    City National Bank (11/23/25)
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  • Seasonal Case Analyst II

    ASM Research, An Accenture Federal Services Company (Providence, RI)
    …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
    ASM Research, An Accenture Federal Services Company (10/07/25)
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  • Lead Technical Analyst - Technical Product…

    Highmark Health (Providence, RI)
    …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
    Highmark Health (12/02/25)
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  • Sr. Analyst , Customer Success

    Cardinal Health (West Greenwich, RI)
    …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
    Cardinal Health (11/20/25)
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  • Sr. Business Analyst , Capital One Shopping…

    Capital One (Providence, RI)
    Sr. Business Analyst , Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within ... success of a business. **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
    Capital One (11/19/25)
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  • Call Center Analyst

    CVS Health (Woonsocket, RI)
    …with supply chain operations or logistics workflows. + Prior experience in a customer service or call center environment. + Demonstrated ability to identify ... with heart, each and every day. **Job Purpose and Summary:** The Call Center Analyst (Level 107) role has evolved beyond traditional call center functions to become… more
    CVS Health (12/02/25)
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  • Salesforce Business Analyst

    ABBTECH Professional Resources, Inc. (Providence, RI)
    **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
    ABBTECH Professional Resources, Inc. (11/06/25)
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  • IT Business Optimization & Implementation…

    Oracle (Providence, RI)
    …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
    Oracle (11/25/25)
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  • First Line Risk Sr Analyst - Treasury…

    Citizens (Johnston, RI)
    Description In this role as First Line Risk Sr Analyst supporting the Commercial Banking - Treasury & Payment Solutions team, you will partner with various Risk ... thrive as a colleague at Citizens, candidates must demonstrate a strong customer -centric mindset, exhibit persistence and resilience in the face of challenges, and… more
    Citizens (12/03/25)
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  • Executive Postmortem Analyst

    Cognizant (Providence, RI)
    …and comprehensive solutions to appropriate parties **Desired Experience:** * 5+ years Customer Service and Support experience. * Problem solving and research ... energy individual to join our team as a Postmortem Analyst as part of the Executive Customer ...Postmortem Analyst as part of the Executive Customer Relations team. This role will focus on Executive-Legal-Press… more
    Cognizant (12/03/25)
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  • Business Systems Analyst III

    Brightstar Lottery (West Greenwich, RI)
    Business Systems Analyst III Location: West Greenwich, RI, US, 02817 Requisition ID: 17623 Brightstar is an innovative, forward-thinking global leader in lottery ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
    Brightstar Lottery (10/11/25)
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  • Senior Epic Systems Analyst - Beaker

    Highmark Health (Providence, RI)
    …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... :** enGen **Job Description :** **JOB SUMMARY** The Senior Epic Systems Analyst (Beaker) has significant laboratory expertise and a fundamental understanding of key… more
    Highmark Health (11/05/25)
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  • Epic Systems Analyst - Beaker

    Highmark Health (Providence, RI)
    …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... **Company :** enGen **Job Description :** **JOB SUMMARY** The Epic Systems Analyst (Beaker) has foundational laboratory knowledge and experience. This role is… more
    Highmark Health (11/05/25)
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  • Sr. Business Analyst (Remote)

    GovCIO (Providence, RI)
    **Overview** GovCIO is currently seeking a Sr. Business Analyst to join a cross-functional team dedicated to delivering impactful features. This position is fully ... perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, business processes, and workflows. May… more
    GovCIO (11/01/25)
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  • Business Process Analyst

    Highmark Health (Providence, RI)
    … role or experience in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + Experience in a financial analysis, underwriting ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
    Highmark Health (11/26/25)
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