- Citizens (East Providence, RI)
- DescriptionAt Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and ... lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire,...acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding… more
- Ryder System (Providence, RI)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a pivotal ... role in analyzing customer and prospect data for Ryder's Marketing Insights team to...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager … more
- CVS Health (Woonsocket, RI)
- …engage with CVS consumers, and convert CVS consumers to shoppers. As a Performance Insights Senior Manager , you will function as Measurement expert and help ... business partners to deliver a client-facing product. The Performance Insights Senior Manager will encourage the open...trade-off decisions. + 3+ years of leadership experience in BI/ data analytics/ data science/ insights + 5+… more
- Cardinal Health (Providence, RI)
- …and uncover complex customer struggles? Are you enthusiastic about research, data analysis, translating insights to action, and empowering others to the ... If so, let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights . As a key member of the Product Experience organization, you will… more
- Ford Motor Company (Providence, RI)
- …that enhance the customer journey and unlock new revenue streams. The Global Data , Insights & Analytics (GDIA) organization is Ford's central hub for data ... strategy, insights , advanced analytics and AI, driving data -driven decision-making across the enterprise. We are building a future where mobility is… more
- CVS Health (Woonsocket, RI)
- …advanced analytics, machine learning, modeling, and hypothesis-driven approaches to transform data into actionable, customer -centric insights driving growth, ... in consumer healthcare in the US As a Product Manager within A&BC, you will be responsible for contributing... products, and/or complex analytics utilizing clinical or claims data to accelerate insights and drive value… more
- NTT America, Inc. (Providence, RI)
- …health. + Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies. + ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder… more
- Wilson Language Training (Providence, RI)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer ...the journey. + Act as a voice of the customer by providing insights to internal teams that… more
- Datavant (Providence, RI)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... Datavant is a data platform company and the world's leader in...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment.… more
- Brightstar Lottery (Providence, RI)
- …on three key areas: **Market Research Execution:** Coordinate and deliver actionable insights from the US market research program. ** Customer Engagement:** ... market research excellence across internal teams and lottery customers, ensuring comprehensive insights inform business decisions. The Senior Manager will lead… more
- UKG (Providence, RI)
- …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** * ...to work. With the world's largest collection of workforce insights , and people-first AI, our ability to reveal unseen… more
- Cengage Group (Providence, RI)
- …to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to ... where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement,… more
- CVS Health (Woonsocket, RI)
- …to synthesize complex partner and product performance data as well as voice of customer data to form actionable insights to accelerate growth. + Partners ... plays a critical role to business success. As the Manager , Marketplace Channels, you will focus on delivering the...the agreed levels of quality and provide feedback and insights on campaign effectiveness. + Leverages data ,… more
- Acosta Group (Foxboro, MA)
- …plans for each key initiative + Attend Customer Sales Calls with the Customer Manager Team where appropriate + Develop and deliver content as part of ... intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to...drive retail success through strategic merchandising, product demonstrations, and data -driven insights . We value our people by… more
- Datavant (Providence, RI)
- …to understand the growth landscape and areas of priority + Building market and customer insights to refine our financial planning across new business and ... strategy by: + Work cross-functionally to leverage market and customer insights to identify the optimal pricing...design and execution across teams + Analyze and generate insights from sales and financial data quickly… more
- Cardinal Health (Providence, RI)
- …+ Identify and evaluate emerging revenue opportunities by analyzing market trends, customer needs, and internal data assets to inform product innovation ... products for our customers. **Position Summary:** The Strategy Sr. Manager will collaborate to help shape the biosimilar sourcing...and commercialization strategies. + Leverage cross-functional insights to uncover high-value data streams and… more
- CVS Health (Woonsocket, RI)
- …You will turn those insights into action by developing actionable insights from customer loyalty programs, website analytics, and customer ... drive sales **Stakeholder Influence and Change Management - 30%** + Leverages data , insights , and analytics to influence stakeholders and makes recommendations… more
- Citizens (Johnston, RI)
- …through performance analytics, content testing, and cross-channel orchestration. + Leverage voice-of- customer insights and journey diagnostics to refine content, ... Description The Sales & Marketing Optimization Manager is a strategic and execution-focused leader responsible...the organization. This individual will partner closely with Marketing, Customer Experience (CX), Enterprise Data & Analytics… more
- CVS Health (Woonsocket, RI)
- … insights to develop business cases and marketing plans + Constantly source customer insights , business data , and competitive analysis to identify ... heart, each and every day. **Position Summary** The Senior Manager , RACE Team role, will be responsible for leading...leading a cross-functional, agile marketing pod that turns trends, insights , and data into opportunities to Rapidly… more
