- Pep Boys (Albuquerque, NM)
- Req. Number 173302 Job Description Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences ... point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key… more
- H&R Block (Albuquerque, NM)
- …situations concisely via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful ... growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If… more
- Renaissance (Albuquerque, NM)
- …for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer Success ... contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a trusted … more
- Bank of America (Albuquerque, NM)
- …Margin, Trust Operations, etc.) + Prior trend analysis experience + Strong customer service and communication skills + Strong management skills, including ... of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service...+ Recruiting + Risk Management + Client Management + Customer Service Management + Employee Counseling +… more
- TXNM Energy (Albuquerque, NM)
- …Energy Resources (DERs) and assess system impacts and recommend needed mitigations Evaluate customer service requests such as new loads or upgrades and conduct ... studies and provide service recommendations Support regulatory filings and grid modernization initiatives...are complex in nature and often functions as staff advisor and consultant by performing the following duties. ESSENTIAL… more
- Health Care Service Corporation (Albuquerque, NM)
- …retention, revenue, and service excellence. + Provide high level of customer service to all internal and external constituents by working proactively ... Summary** The role of the Client Management Health Systems Lead is to retain and grow existing Luminare Health...addition, this leader will define the strategy, product / service offering and go-to-market strategy while strengthening and growing… more
- Cengage Group (Albuquerque, NM)
- …providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our ... Group's enterprise-wide identity, access, and entitlement strategy across both employee and customer -facing systems. This role serves as the strategic leader for IAM… more
- Scholastic (Albuquerque, NM)
- …two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service . + Proven track record of success in sales, with a ... Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations. + Act as a trusted advisor to… more
- Optiv (Albuquerque, NM)
- …for driving the success of client engagements, acting as a trusted advisor , and overseeing delivery excellence. This role balances deep technical expertise with ... engagement management, customer relationship leadership, team development, and pre-sales thought leadership. The Technical Manager owns the technical outcomes for… more
- Philips (Albuquerque, NM)
- …portfolio. Ensure seamless implementation and provide ongoing guidance to maximize customer satisfaction. + Create and lead education programs-both virtual ... relationships through consultative engagement, superior technical and clinical skills, and exceptional service . Act as a trusted advisor by addressing questions,… more