- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- Guardian Life (Holmdel, NJ)
- …Change & Release Management to join our team! **You Are:** + Seasoned ITSM professional dedicated to maintaining seamless technology operations and minimizing ... + Partner with multi-functional teams to ensure alignment of ITSM processes with overall business objectives. + Monitor key...Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and effectiveness… more
- RWJBarnabas Health (Oceanport, NJ)
- …healthcare operations . This senior role requires deep expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management (HAM), and CMDB. ... JavaScript, SQL, HTML, and CSS. + Knowledge of ITIL Processes. + Expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management, and CMDB. + Deep… more
- Bristol Myers Squibb (Princeton, NJ)
- …Summary:** The Associate Director, Digital Capability Management, Storage Integration and Operations plays a strategic and technical leadership role, focusing on the ... full lifecycle of enterprise data quality, management, and storage operations . The individual will be responsible for defining and operationalizing robust data… more
- Guardian Life (New York, NY)
- …platform. Apply your ITIL expertise to maintain accurate CMDB data for IT operations and strategic decisions. **You Are:** + An experienced ITSM professional ... managing CMDBs, driving data quality, and supporting seamless IT operations . **You Will:** + Define and implement the CMDB...and related modules. + Demonstrated history of success in ITSM roles. + Detailed knowledge of ITIL principles and… more
- MUFG (Jersey City, NJ)
- …play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven mindset to… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations , ... + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best practices and industry… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA)...for handling IT issues, status, and resolutions using the ITSM ticketing system to track status and resolutions. +… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... of the German Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA) at Newark Liberty… more
- RWJBarnabas Health (Oceanport, NJ)
- …Works under the general direction of executive IT&S leadership. Managed the day-to-day operations of field service managers and field services analysts to ensure ... operations are running smoothly and efficiently. Qualifications: Required: +...critical IT issues affecting the organization + Experience utilizing ITSM tools (ie, Remedy, ServiceNow, Ivanti, SCCM, etc.) +… more
- Deloitte (New York, NY)
- …defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations , and leading the selection, deployment, and ongoing management of ... risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. + Design and implement enterprise… more
- Insight Global (New York, NY)
- …joining a team of incident & change managers handling the operations , networks, infrastructures, and incident communications. This person will provide eyes-on-glass ... impact is remediated. This person will be working closely with the digital network operations team where they will flip it into recovery and engage the IM team… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- SHI (Somerset, NJ)
- …and innovation. The Application Support Manager will report to the Director of IT Operations . This position will report to the Somerset NJ (HQ) office on a hybrid ... SaaS + Participate and assist with defining needs and enhancements with our ITSM tools. + Develop and implement robust IT application support processes and… more