- Sazerac Company (Baltimore, MD)
- …improve performance as measured by departmental Key Performance Indicators. Provide world class customer service to ensure defect free products meet customer ... the specific job. Continuously improve quality driven actions that lead to the award winning results. Ensure adherence to...deliver the highest and most consistent levels of excellent customer service .Model behavior around the Sazerac Ideal… more
- EY (Washington, DC)
- …Requirements:Excellent communication, interpersonal, organizational, and time management skills.Excellent customer service attitude.Ability to work effectively ... after-hours service for escalated issues from the Service Desk, Team Lead or wavespace stakeholder...are required to address end-user incidents escalated from a customer in the wavespace session or capability to anticipate… more
- EY (Washington, DC)
- …an impact that matters, and setting the direction to deliver exceptional client service .You will work to sell, deliver and manage finance transformation projects in ... drawing on your knowledge and experience, you'll sell and lead consulting engagements that solve complex issues, provide innovative...Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at… more
- Burlington (Owings Mills, MD)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy… more
- Social Security Administration (Baltimore, MD)
- …description on the Agency intranet at the following link: PD Search The Lead Customer Service Representative provides technical assistance and guidance ... policies and procedures. Responsibilities Provides technical assistance and guidance to Customer Service Representatives (CSRs) and other requests from the… more
- Burlington (Baltimore, MD)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead ...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Under Armour, Inc. (Baltimore, MD)
- …right candidate. **We count on our Sales Keyholders to:** + Ensure we always provide great customer service + Lead a selling culture and enhance the ... up the store leadership team by overseeing sales and customer service , coaching teammates, and calling the...store according to Standard Operating procedures + Train and lead teammates in the execution of daily operations aligning… more
- Charlotte Tilbury (Bethesda, MD)
- …knowledge. + Demonstrate entrepreneurial spirit within the parameters of the company guidelines. + Customer Service : + Lead by example at all times to ... Brand Expert drives business in store through exceptional makeup artistry and customer service . The Freelance Brand Expert will reflect the brand values and … more
- Sonic Drive-In (Ellicott City, MD)
- …labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service + Lead regular team meetings to ensure ... Duties:** + Recruit, interview, hire, onboard, train, manage, direct, coach, lead , schedule, assign, discipline, and terminate the drive-in's assistant managers and… more
- Johns Hopkins University (Baltimore, MD)
- …market conditions, education/training and skill level. **Specific Duties & Responsibilities** + Lead the Journals Customer Service Department, which includes ... Johns Hopkins University Press seeks a **_Journals Customer Service Manager_** who will be responsible for strategic leadership of the Journals Customer … more
- Xylem (Annapolis, MD)
- We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you are excited and passionate about helping #LetsSolveWater, consider joining ... participating in our paid Volunteer Program, Xylem Watermark ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads the design,… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer , responsible for ensuring a positive overall customer experience across ... the Performance Work Statement (PWS). This role involves monitoring and maintaining Service Level Agreements (SLAs), analyzing IT Service Management (ITSM)… more
- Johns Hopkins University (Baltimore, MD)
- …quality of outpatient care. + Computer skills and organizational skills. + Excellent customer service and organization skills. + Able to work flexibly with ... position. + One year or more of work experience in a similar service -oriented industry required. **Preferred Qualifications** + Lead or supervisory experience.… more
- Vontier (Annapolis, MD)
- …at targeted & benchmarked KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational deliverables to drive a ... Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn...position** This role is accountable for the Global e-Mobility service business covering Remote Service , Managed … more
- Koniag Government Services (Washington, DC)
- …Data Solutions,** a Koniag Government Services company **,** is seeking a Secure Access Service Lead with a TS/SCI Clearance to support **KDS** and our ... government customer in Washington, DC. We offer competitive compensation and...Koniag Government Services company, is seeking a Secure Access Service Edge (SASE) Lead , where you will… more
- AutoNation, Inc. (Laurel, MD)
- AutoNation Buick GMC Laurel Position Overview The Service Lead Porter is responsible for performing a variety of duties as it relate to the maintenance and ... handle machinery safely Ability to drive manual transmission vehicles Demonstrated customer service skills Must have a valid driver's license Ability to operate… more
- M&T Bank (Baltimore, MD)
- **Overview:** As a Lead Service Designer within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... junior team members **Education and Experience Required:** + Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar + Minimum… more
- Orion Consortium (Elkridge, MD)
- …FS poly required. This functional role will debug and diagnose platform or service outages for individual tenants on either the Azure or Office365 services. ... Technical skills require outstanding customer support capabilities together with problem solving, troubleshooting, and...issues/experiences for Office products where issue may be with service or protocols from Office platform. + Draft and… more
- Trinity Health (Silver Spring, MD)
- …five years of management and/or supervisory experience. Prior experience in customer service preferred. + Must be able to lead through collaboration and ... Excel, PowerPoint, MIDAS+) + Excellent verbal, written communication, and customer service skills + Must be able...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- ARAMARK (Baltimore, MD)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... food items, beverages, and ? Add garnishments to ensure customer happiness and eye appeal ? Coordinate and assist...may be assigned without formal notice. **Qualifications** ? Food Service Certificate as needed ? Sufficient education or training… more
