- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... at EXIM. Provide information and assistance to customers via the IT helpdesk . Troubleshoot and provide guidance on technical problems while logging assistance… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... , SOC, and more. This position is a non-supervisory role. The Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager) and is… more
- Vectrus (Washington, DC)
- …of the Navy IPO Access Control Specialist /Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble ... Responsibilities + What You'll Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Family:** Help Desk **Skills:** Computer Repairs,Help Desk Support,Information Technology ( IT ),Remote Support,Troubleshooting Hardware **Certifications:** None - None **Experience:** 3… more
- General Dynamics Information Technology (Washington, DC)
- …Provide 24/7 technical support as part of a Duty Officer rotation + Provide Helpdesk support for BHA user when assigned and during deployments + Provide training to ... the Children would be valuable, as would experience as an IT Service Desk technician. **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 AH-Communications… more
- NANA Regional Corporation (Washington, DC)
- …training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk /call center or similar work processes (one (1) year of ... a technical support position or training in a Windows-based IT environment (three (3) years of experience is preferred)....for this experience. + A formal education in an IT subject, training, or education-related field is desired. +… more
- Johns Hopkins University (Baltimore, MD)
- …data analysis to evaluate the effectiveness of instructional technology, helpdesk support services, and resources. + Explore current instructional technology ... of AAP's adoption of Canvas and instructional technologies. + Collaborate with JHU IT and third-party instructional technology vendors to oversee and manage AAP and… more