- General Dynamics Information Technology (Washington, DC)
- …of Arts/Bachelor of Science + Required Experience: 10+ years of prior Service Desk experience with a minimum of 4 + years' experience leading a Service ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is...encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time… more
- General Dynamics Information Technology (Washington, DC)
- …of Arts/Bachelor of Science + Required Experience: 10+ years of prior Service Desk experience with a minimum of 4 + years' experience supervising Service ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Support,Information Technology (IT) Support,People Management **Certifications:** ITIL 4 Foundation - ITIL **Experience:** 8 + years of related experience ... years of experience) in a relevant field is required; either aHelp Desk Institute (HDI) certification or anITIL 4 Foundation Certificationisrequired. +… more
- General Dynamics Information Technology (Washington, DC)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Microsoft Office, Service Desk (Inactive),Ticketing Systems ... Fundamentals (AZ-900) - Microsoft, ITIL Foundation - ITIL **Experience:** 4 + years of related experience **US Citizenship Required:**...Required:** Yes **Job Description:** GDIT is seeking a Help Desk Specialist for 24x7x365 service desk… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service Desk , ... enjoy a competitive benefits package including four or more weeks of Paid Time Off, Flexible Schedules, Discounted Stock...and the required schedule is 8 am to 4 pm Monday through Friday. Tasking includes: + Provide… more
- COMSO, Inc (Fort Meade, MD)
- …**SECURITY CLEARANCE IS REQUIRED: TS/SCI w/ POLYGRAPH BEFORE CONSIDERATION.** Description: + Provides 365 days, 4 days a week , 10 hour a day Shift (0600 - 2200) ... 1 support. + Work with a small team providing service availability monitoring and help desk support...Time Off + 11Federal Holidays + Birthday Holiday + 2- week fully paidSabbatical every 5 years + Emergency Facility… more
- General Dynamics Information Technology (Washington, DC)
- …development, candidates must have at least 5 years of experience in technical service desk support operations, end user support, and technical troubleshooting + ... TO SUCCEED:** + Bachelor of Arts/Bachelor of Science or 4 years related experience can be used as substitute...encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time… more
- Leidos (Washington, DC)
- … weeks . We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves overseeing the accuracy, timeliness and hygiene ... be a proactive leader with a passion for modernizing service desk operations and enhancing the customer...years of experience. High school diploma with an additional 4 years of experience may be considered in lieu… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Communication,Information Technology (IT),Network Components,Operating Systems (OS),Troubleshooting **Experience:** 4 + years of related experience **US Citizenship ... the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution… more
- Leidos (Rockville, MD)
- …hands-on System Admin to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on client-site in Rockville, ... MD 2-3 days per week with the remaining days telework. Candidate MUST: Be...demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical… more
- Belay Technologies (Annapolis Junction, MD)
- … Now Workflows, deploy Service Now into the client environment Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take ... the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution… more
- Belay Technologies (Annapolis Junction, MD)
- … Now Workflows, deploy Service Now into the client environment Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take ... with Linux, Windows, VMWare + Support the development of Service Now Workflows, deploy Service Now into...operation of IT systems + Provides Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …similar scope, type, and complexity is required. Six (6) years of experience with Service Management (ITSM) is required. our ( 4 ) years of experience with ... the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution… more
- Belay Technologies (Laurel, MD)
- …is seeking a System/Network Administrator (SNA) to join our intel team. This position is on the Service Desk , and the required schedule is 8 am to 4 pm ... the enterprise. The person will + Provide exceptional customer service and professionalism in support of Field organization users,...equivalent approved by COR-T Perks and Benefits: + 8 weeks paid leave - 4 weeks… more
- Belay Technologies (Annapolis Junction, MD)
- …to established processes and procedures and updates SOPs as required Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, ... will be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains RSA, SIPR, and...from an accredited college or university is required or 4 years of additional experience may be substituted for… more
- Belay Technologies (Laurel, MD)
- …including Confluence & Jira + Experience with IBM Sterling and/or Oracle Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, ... environment of system administrators, software developers and a help desk . Identify opportunities to upgrade or modify sustainment systems....be substituted in lieu of a degree + Four ( 4 ) years of experience in software development on systems… more
- Belay Technologies (Laurel, MD)
- …engineers, systems administrators, database engineers and other tech services. Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! ... operation of IT Systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems +...Or equivalent approved by COR-T Belay Technologies is a Service Disabled Veteran Owned Small Business located in Columbia… more
- Belay Technologies (Annapolis Junction, MD)
- …coordinate with coworkers of varying skills, labor categories and competencies Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! ... unplanned outage coordination + Triage, track, collaborate on and facilitate Help Desk tickets + Familiarity with Docker and Kubernete Desired Skills: + Technical… more
- Belay Technologies (Laurel, MD)
- …according to procedures. + Monitor screens and site data for issues Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take ... a team of similar individuals who work alongside the government on a 24x7 desk to support field sites. You will provide support for user issues (applications,… more
- Belay Technologies (Laurel, MD)
- …of additional SA experience may be substituted for a bachelor's degree Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, ... join a team of similar individuals who work alongside the government on a 24x7 desk to support field sites. Duties include, but are not limited to: + Provide support… more