- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- CVS Health (Montgomery, AL)
- …member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly ... Support team objectives, enhance operational efficiency, and ensure delivery of high- quality care to members. This may include participating in special projects,… more