- Sallie Mae (New Castle, DE)
- …position is focused exclusively on supporting student loan applications, not IT or technical support requests._ **What You'll Do** **Description** + Present and ... documentation, following all regulatory and company guidelines. + Deliver exceptional customer service , maintaining professional and timely communication with… more
- Sallie Mae (New Castle, DE)
- …implementing best practices for chat-based collections, ensuring both efficiency and high-quality customer service . + Leverage technical capabilities to ... + 3+ years of experience in collections operations, call center management, or customer service , with demonstrated technical aptitude. + Hands-on experience… more
- iCIMS (Dover, DE)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Cleo (Dover, DE)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Dover, DE)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Terumo Medical Corporation (Elkton, MD)
- …systems, and technical project leadership - Proven ability to lead technical teams, drive process improvements, and support strategic initiatives - Strong ... repair and/or replacement of various types of facilities infrastructure in support of a medical device cleanroom manufacturing facility. The primary responsibility… more
- Red River (Dover, DE)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Edgewell Personal Care (Dover, DE)
- …imports, effectivity and disco dates, exceptions + Adjust and maintain item level customer history be incorporating service impact to history stream within ... (CoV), Forecast Value Add (FVA), Extreme Error, SKU segmentation, Service (UFR) out of stocks, SLOBs, inventory issues and...forecasting tool (jda) + Follow up and support all technical jda data issues related… more
- Red River (Dover, DE)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Cordis (Dover, DE)
- …of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.If you love ... building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or… more
- Ally (Dover, DE)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- United Site Services (Sewell, NJ)
- …The Tech Helper-Jed Rod/Vac assists technicians on their route and provides technical support . **Essential Functions** + Drive and operate company trucks ... and equipment including, but not limited to the Jet Vac + Service various customer needs through the use of company equipment + Complete paperwork related to the… more
- Parexel (Dover, DE)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Dover, DE)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Dover, DE)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Cognizant (Dover, DE)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Dover, DE)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Dover, DE)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Dover, DE)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- DuPont (Wilmington, DE)
- …work at DuPont. Why Join Us | DuPont Careers (https://careers.dupont.com/us/en/whyjoinus) ** Technical Service & Development Specialist** DuPont Water Solutions ... has an exciting and challenging opportunity for a Technical Service and Development Specialist. Flexibility exists for this role to be remote or tied to… more
