- Baptist Health (Louisville, KY)
- Job Description: Baptist Health Medical Group is looking for a Medical Call Center Rep. (Scheduler) to join our team at our Patient Connection Hub. This is the ... patients, Baptist has created the Patient Connection Hub, a state-of-the-art healthcare call center . Agents are trained to field calls from patients to their… more
- NFI Parts (Louisville, KY)
- …YOU WILL DO: *Provide Parts Lookup and customer service support for the Private Support Center . *Provide Support for Call Center and online parts store ... information is available at www.nfi.parts.com. POSITION SUMMARY The Customer Service Representative will be successful by responding to incoming customer phone… more
- Kelly Services (Charlestown, IN)
- **Kelly is now hiring a Call Center Representative at a premier client in Louisville, KY!** **If interested, please apply to posting or send your resume to ... Degree preferred.** **- Two years of experience in customer service; call center experience required.** **- Knowledge of insurance and benefit investigations,… more
- IQVIA (Louisville, KY)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- Cardinal Health (Frankfort, KY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Kelly Services (Louisville, KY)
- …Have a high school diploma or equivalent + Possess two (2) years of work experience in a call center role + Have one (1) year of work experience in a pharmacy or ... How about this one? We're seeking several Patient Care Representative to work at a premier healthcare provider in... call center environment + Demonstrate a proven... call center environment + Demonstrate a proven ability to provide… more
- Humana (Frankfort, KY)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- IQVIA (Louisville, KY)
- …+ 4-year degree from an accredited college/university is required. + Experience working in a call center is preferred. + Some B2B sales experience is a plus. + ... industry! We are looking for an **Inside Pharmaceutical Sales Representative Nationwide** to join our team in support of...others, which is critical (this is a total office call ). Developing key contacts and building relationships is essential.… more
- Concentrix (Frankfort, KY)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- CenterWell (Frankfort, KY)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Molina Healthcare (Louisville, KY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Cognizant (Frankfort, KY)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview Our support center is based in Louisville, Kentucky, though the team includes employees in multiple states. The ... + Must be able to work evenings and on call + Managing inbound 800 line customer calls for... reports + Provide leadership/ coaching to Customer Service Center Representatives + Review Respect & Care Service … more
- Elevance Health (Louisville, KY)
- …would provide an equivalent background. **Preferred Requirements** + High volume inbound call center experience preferred. + Automated Dental Customer Service ... **Position Title:** Customer Care Representative I **Location:** **Hybrid 1:** This role requires...is granted as required by law. The Customer Care Representative is responsible for successfully completing the required basic… more
- Elevance Health (Louisville, KY)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Utilization Management Representative I** **Virtual:** This role enables associates to...essential face-to-face onboarding and skill development. The **Utilization Management Representative I** will be responsible for coordinating cases for… more
- Molina Healthcare (Louisville, KY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Highmark Health (Frankfort, KY)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Molina Healthcare (Louisville, KY)
- …& responsibilities of the role): * Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service * Show ... to bring quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Sharecare (Frankfort, KY)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Highmark Health (Frankfort, KY)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
